We are a global company with locations in over 50 countries, and we employ approximately 36,000 people worldwide. 

We provide branding and information labeling solutions, including pressure-sensitive materials, radio-frequency identification (RFID) inlays and tags, and a variety of converted products and solutions. We design and manufacture a wide variety of labeling and functional materials that enhance branded packaging, carry or display information that connects the physical and the digital and improve customers’ product performance.  

We lead in serving a vast array of industries worldwide, including home and personal care, apparel, e-commerce, logistics, food and grocery, pharmaceuticals and automotive. 

Responsibility for day to day credit and collection activities on key customer accounts for a specified area within the Company Sales region, achieving individual and group monthly collection targets and at the same time maintaining a clean aged receivables profile.

• Handle day to day Credit and Collection activities on customer accounts
• Liasing with Customer Services to ensure customer queries are resolved on a timely basis.
• Reconciliation of customer accounts to ensure clean aged debt report
• Order release in accordance with Avery policy
• Ensure customers adhere to credit terms agreed
• Uphold professional internal relationships with various departments within the SSC and with outsourced BPO team, in order to fulfil the requirement of the role

Personal Characteristics 

• Committed approach to team work
• Motivated and target focused
• Very strong interpersonal skills
• Excellent time management skills
• Resilient under pressure and able to quickly adapt to unforeseen work demands
• Reliability and personal integrity
• Self motivated and willing to learn new skills to progress within the SSC
• Good listening and communication skills.

Skills & Abilities

• Able to work under pressure and deal positively with difficult situations
• Has sensitivity and adopts a positive approach to problem solving
• Financial and commercial awareness, & good judgemental skills
• Good numeracy skills
• Very good organisational skills
• Excellent communicator
• Ability to build strong relationships with Customer Service.
• Ability to prioritise workloads in accordance with business needs.

Essential

· At least 18 months experience in a credit control environment

· Educated to at least Certificate/Diploma level

· Excellent communication skills both written and verbal

· Good numeracy & analytical skills

· Fluency in French & English essential

Desirable

· Some European travel may be required – ad hoc basis

· Previous exposure to a culturally diverse working environment

· Shared Service Centre experience

· Previous credit control experience in Multinational Organisation

Here in Cork, the future of Finance is at the heart of everything we do ensuring that we continue to be a successful Shared Service Centre.

Reporting directly to a OTC Manager , this role would suit a motivated person who is looking to develop a Finance career with an expanding & ambitious European Shared Service Centre. The successful candidate will work as part of a team & be responsible for providing efficient & effective support to the Credit Control Department & wider Stakeholders.

Come and work with us and we will give you a world to work with