Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.

The department you will belong to consists of skilled and experienced colleagues, and you will be the tenth member of this team and a part of a 15-person commercial team on site. You will receive good training in our internal systems, as well as in the use and production of heat transfer labels. You will be reporting to the customer service manager.
We can offer an exciting workday in a solid company, with a competitive salary and a strong pension scheme from Storebrand.

Our new customer service colleague will help to lift our commitment to our customers both internally and externally. You will be facilitating orders, and tasks related to the improvement of processes both directly and indirectly related to the position. Some of the work will also be through Google Suits, that being for example generating files for overview and traceability, as well as doing calculations. You will be collaborating with our commercial teams in Europe and you will manage orders from some of the largest brands in the world. We are looking for someone who shares our ambitions of growth and development and this position will have opportunities for growth within the company.

Your responsibilities will include, but not be limited to:

• Proactive and professional communication with international customers and coworkers, both internal and external.
• Manage accounts regarding order processing, order follow-up, sales order pricing, on-time deliveries, and complete order fulfillment.
• Identify customer needs and determine appropriate action.
• Identify improvements and challenges and take ownership of resolving and implementing improvements.
• Create good relationships with both existing and potential customers.
• Close cooperation with colleagues in the customer service team as well as the other departments in the company like, production

• Experience with customer contact and an outstanding sense of service.
• Systematic and structured and able to work both independently and as part of a team.
• A high degree of accuracy, good time management and priority-setting skills are important.
• Able to adapt to different cultures - we have customers and coworkers from many countries.
• Be able to express yourself professionally written and orally. Fluent English skills. Norwegian skills are an advantage, but not a requirement. German skills are a plus.
• Knowledge of Google Suits is an advantage.
• A notable part of the work will be related to sports brands and clubs, so an understanding and interest in those is an advantage.

All your information will be kept confidential according to EEO guidelines.