About Avery Dennison

Avery Dennison is Everywhere You Look!

Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 30,000 employees in over 50 countries. Reported sales in 2019 were $7.1 billion. 

About Avery Dennison Retail Branding and Information Solutions

Avery Dennison Retail Branding and Information Solutions (RBIS) is a global leader in providing physical and digital labeling solutions that enable brands and retailers to address challenges and opportunities from source through to store, and in consumer engagement. RBIS provides end-to-end solutions in predominantly the apparel and footwear industry and is a $1.7 billion division of Avery Dennison Corporation (NYSE: AVY). Its products include tickets, tags, woven and fabric labels, heat transfers, software, printers and consumables. The Intelligent Labels division that sits within RBIS is the world’s largest UHF RFID partner, with over 1750 patents and applications worldwide serving multiple industries across retail and industrial segments. RBIS serves the global marketplace with operations in 50 countries, across six continents.

Avery Dennison is an equal opportunity employer.

If you are interested in knowing more about our Diversity & Inclusion approach, please go to https://www.averydennison.com/en/home/about-us/diversity-and-inclusion.html

We are seeking a high-energy, results-oriented Customer Service Representative to join our Commercial team in Tekirdağ – Saray factory and execute the following responsibilities:

• Manage accounts in terms of order processing, order follow up, on-time deliveries, complete order fulfillment.
• Use a computer system to track questions and answers as well as enter and track the status of orders.
• Evaluate and resolve customer complaints professionally and tactfully.
• Initiate and implement initiatives which improve customer service and responsiveness.
• Champion customer needs and follow up on customer inquiries.
• Proactively communicate supply chain issues and provide alternatives.
• Any other related duties as assigned

The ideal candidate should have the following qualifications:

• Bachelor’s degree in related field.
• 2+ years Customer Service or related experience is a plus.
• Good level of English both written & oral
• Strong written, verbal and telephone skills.
• Strong data entry and organizational skills.
• Detailed oriented and good follow-up skills.
• Able to effectively manage many priorities and issues.