IT Business Analyst - Order Management

  • Full-time

Company Description

Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 30,000 employees in over 50 countries. Reported sales in 2019 were $7.1 billion. Learn more at www.averydennison.com.

Job Description

Avery Dennison is seeking an IT Business Analyst with Oracle EBS knowledge and focus on the order management processes to join our Information Technology team. This position is based in our Mentor, Ohio office with the opportunity for remote work.

You would be a member of a Global IT Organization, and the key link between IT and the Customer Service, Sales  Pricing, and Claim-handling groups of the business. We need you to understand the business strategy and play a key role in bridging any gaps or opportunities between IT and the line of business. Some essential qualities that we'd like you to bring to the table include a customer and business oriented approach, IT business analysis skills and previous project experience, as well as working with varied groups of stakeholders and interacting with teams based outside North America.

Key responsibilities:

  • Establish and maintain a strong working relationship with key business leaders, process owners and superusers and to support them to improve their business performance
  • Ability to understand and articulate customer and business needs, complexities and impacts, both within functional groups, and throughout end-to-end business processes.
  • Conduct detailed analyses to identify gaps or opportunities, translate these into business requirements and support the design and implementation of IT system changes in line with the overall IT strategy of Label and Graphics Materials Group
  • Drive continuous improvement of our IT practices, procedures and supporting tools
  • Identify and present opportunities for technical solutions and process improvement.

Qualifications

Education:

  • Bachelor's degree in computer science, engineering or business required
  • MBA a plus

Experience:

  • 5+ years of relevant experience in a business analyst or similar role, ideally within a manufacturing industry around projects in ecommerce, pricing and order management processes.
  • Oracle E-Business Suite knowledge, especially in Order Management (required), Quote to Cash, Territory Management (preferred), and Transportation Management (beneficial) modules 
  • CBAP, Oracle E-Business Suite 12 Supply Chain Certified Implementation Specialist: Oracle Order Management or OPN Certified Specialist certification is an advantage, but not required
  • Project Management qualifications or well developed skills are strongly preferred
  • Proven analytical, conceptual and problem solving skills
  • The ability to influence key partners and work closely with them to determine acceptable solutions.

Other:

  • Excellent planning, organizational, and time management skills with demonstrated examples of leading and/or supporting successful projects.
  • Superb communication skills
  • Excellent documentation skills
  • Salesforce.com experience is preferred, but not required
  • Global work experience (work/study abroad, global project management experience, etc.) is preferred, but not required
  • Limited travel required.
  • Must be able to work in the Mentor, Ohio office 40%-60% of the time.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. 

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