Avery Dennison (NYSE: AVY) is a global leader in pressure-sensitive and functional materials and labeling solutions for the retail apparel market. The company's applications and technologies are an integral part of products used in every major industry. With operations in more than 50 countries and more than 25,000 employees worldwide, Avery Dennison serves customers in the consumer packaging, graphical display, logistics, apparel, industrial and healthcare industries. Headquartered in Glendale, California, the company reported sales of $7 billion in 2017. Learn more at www.averydennison.com

Engineering / Printing technologist, having Experience in Quality .for Min 4-7 Years in a reputed organization. Degree from A grade / B grade college. Having exposure to Production processes & / or  Quality aspects like 5S / Kaizen / Problem Solving / Lean / Six Sigma practices etc.

JOB DESCRIPTION :

                         i.         Customer Complaints Handling :

a.      Analyzing customer complaints ( LPM business ) .

b.      Close co-ordination with TS / Sales / IRC & ADKC for closure of the complaints.

c.      Drive Actions to bring CPMO & R & A within the set targets , in AOP / A3 

d.      Identification of the key Quality improvement projects & working on same .

e.      Taking up the quality issues in MDI to have continued focus on same

                       ii.         Logging of the Raw Material Complaints ( Incoming )  in SCAR.

a.      Registration of the supplier complaints in SCAR

b.      Ensuring correctness of information & FT OK input

                      iii.         Closing the assigned complaints in SFDC ( LPM ) .

a.      Analysis , close Co-ordination with IRC,

b.      Providing CAPA ,

c.      Close Co-ordination with TS representatives.

                      iv.         Independently Leading Layered Process Audit ( LPA ) at plant level .

a.      Audit Planning / Execution

b.      Driving & Implementing the improvement areas identified through LPA within shop floor.

c.      Putting up MIS in place & timely escalation , if required.

                        v.         Maintaining RM specifications :

a.      Check for availability,

b.      If not available or any ambiguity taking up with NPD & logical closure

                      vi.         Support to Production : Review of the Hold Inventory – QC Hold ( WIP Laminate )

a.      Review on weekly basis

b.      Providing salvage plans for the NNN inventory

                            vii.            Participation in MDI

a.      Ensure update of the display / complaint communication

b.      Escalation of the issues & ensure closure

                           viii.            Participating in ELS activities

a.      MDI Participation

b.      Identify Kaizen ( Improvement opportunities ) & implementing those at workplace

c.      Conducting Root Cause Analysis

d.      Implementing lean practices in work areas ( e.g. 5S / Visual Display / Waste Elimination / Developing & maintaining SOPs / Training to operators etc)

                              ix.            Laboratory Management 

a.      Managing/ having exposure to  basic Aspects like :

                                                                 i.     Retain Sample Management

                                                                ii.     Training / Education

                                                              iii.     Inventory Management

                                                               iv.     Shift Schedules / Manpower allocation in labs

                                                                v.     Maintaining discipline in labs

                                                               vi.     Calibration

                                                             vii.     Maintenence

ESSENTIAL EXPOSURE – FUNCTIONAL AREAS  :

1.      Problem solving / Customer Complaint Handling

2.      Building SOPs / Standards

3.      Customer Visits 

4.      Exposure to ISO 9K

ESSENTIAL EXPOSURE – PERSONNEL ATTRIBUTE  :

1.      Strong Analytical Skills

2.      Problem solving approach

3.      Proactive / Positive approach

4.      Leading skills

5.      Strong on Integrity

6.      Agile

7.      Independent

8.      Good Communication skills

9.      Values Business Ethics & Principles

10.   Training abilities

B.TECH from Tier 1 & 2 college

·       Should have meticulous attention to details and accuracy

·       Should have excellent Team work and interpersonal skills

·       Determination and flexibility

·       A logical and independent thinking .

·       Excellent analytical skill

·       Should have good written and oral communication skill.