Operations Associate
- Full-time
Company Description
Job Description
As a Strategy & Operations Associate, you will build and optimize operations by evaluating processes, launching new technologies and analyzing data. You will work directly on AvantCredit’s call center operations, including Application Support, Loan Processing, Collections, and Customer Service. You will also work closely with Engineering, Finance, Marketing, and other teams across the company.
We are looking for entrepreneurial, self-driven candidates who are excited by the thought of building operations from the ground up (and then making them BIG.) You should be comfortable jumping between data analytics and daily operations, technology and vendor relations. We are looking for a hustler who knows what needs to get done and then goes and does it.
Qualifications
- 2+ years experience with process improvement, management consulting, and/or analytics required
- Experience with driving new projects, balancing business needs vs technical constraints, and coordinating across cross-functional teams
- Strong SQL knowledge required
- Proficient with Microsoft Excel
- VBA a plus
- Excellent written and oral communication skills
- Experience building new processes, or working within start-up environments is preferred
Additional Information
- Startup culture with access to work directly with senior management
- Casual dress code
- Free Breakfast and lunches during the week
- Free stocked kitchen and pantry
- Flexible work hours
- 10 paid days vacation plus 5 days of paid sick time
- Free cell phone plan
- Great company events and professional growth training opportunities