Auxiliary Services Corporation of SUNY Cortland (ASC) has a long history of serving students on campus since 1952. ASC is one of the largest employers in Cortland County.

Most hourly, food service positions follow the college school year. During semester breaks, employees can apply for Unemployment Insurance or use paid vacation time.

ASC has an excellent benefit package including generous pension, health, dental and vision insurance, free meals, Paid time off, tuition reimbursement, and more.

A full job description and a benefit listing are available when you apply on online at Cortlandasc.com

ASC of SUNY Cortland is an Equal Opportunity Employer.

Abilities needed to perform job:

• Computing skills to make cash change, take inventory, create # of pieces for a portion by performing adding, subtracting, multiplication and division
• Ability to read on a level to comprehend product labels, recipes and safety instructions
• May require the legal right and ability to drive a company vehicle. Driver's license must not have any high risk factors as defined by the Company's vehicle insurance company.
• Proficient in all Microsoft Office Suite programs and office equipment
• Ability to effectively motivate, train, and supervise employees
• Ability to interact with customers, coworkers and vendors in a diplomatic manner
• Ability to work effectively as a team member
• Ability to perform a variety of tasks in a variety of locations and determine the order and sequence with limited daily supervisory direction.
• Lift 10 lb. routinely
• Performs duties standing for several hours daily
• Lift 30 lb. occasionally
• Travel distances between campus buildings

Essential Functions of the job:

Supervision of Personnel

Responsible for the satisfactory performance of all subordinate personnel. Assigns work duties according to job descriptions and work flow for each employee. Handles all personnel issues such as scheduling and approving time off, hiring, performance evaluations and career mentoring. Provides initial and ongoing training and orientation to all employees that will ensure their success. Procures all equipment and facilities necessary for employees to effectively and efficiently perform their duties. Provides all forms of coaching including discipline, termination, counseling and skill development for all employees. Provides first aid and seeks other medical treatment for employees. Reviews and enforces employee compliance with proper operational procedures and policies, safety and sanitation policies, union contract and/or employee handbook.

Customer Service Front of the House

Maintains customer service during the shift. Handles problems including approving credit, use of ID cards, poor service or food quality, customer accidents, or incidents.  Handles operational issues including finding substitute staff, evaluating stocking and cleaning needs, altering service needs and redirecting customer traffic. Answers customer questions in person or via email.  May perform initial troubleshooting of cash register and equipment problems. Samples and reviews the product for presentation to customers. Insures proper food sanitation including reviewing temp logs. Opens and closes the operation ensuring unit and product security. Handles cash and setups cash registers as needed. Manages offsite services and special theme events as needed. Responsible for prompt, efficient and HACCP compliant delivery to any location of food items. Insures all food, beverages, equipment items are packaged for proper transport or holding. Insures security, timely setup and proper display.

May act as the clearing house for information in their building, customer base ( concession, catering, student life center) or special events to share with other ASC staff members. Communicates in writing and verbally with various members of the campus and users of the facilities or equipment regarding ASC services, pricing and policies.

Supervisor

Primary responsibility is floor management and supervising immediate issues. This position will be assigned management tasks and projects that they will be responsible for completing successfully, but ultimate direction and responsibility will lie with the manager-level position. This position directs the daily work of employees.

As an agent for the employer, all actions and decision must be in the best interest of the corporation. Conduct must be honest and follow ethical standards set by ASC, SUNY Cortland and professional practices.

Qualifications:

• High School Diploma or Equivalent
• Three years of experience in the unit's area of work i.e. food service or retail sales
• Previous supervisory experience preferred

*Generous pension plan

*Health, dental and vision insurance

*Paid time off

*Free meals 

*Free Parking Permit

*Tuition reimbursement and promotional training

*Use of state-of-the-art fitness center