Service Advisor

  • Full-time

Company Description

AutoBody Express has been serving our customers auto body repair needs since 1950. Our Dedication to serve our stakeholders (Employees, Customers, Insurers) has set us apart in our industry.

AutoBody Express offers competitive wages and excellent benefits for all eligible teammates. In addition, AutoBody Express will offer training opportunities designed to enhance teammates' skills and productivity at no cost to our teammates. Benefits include:

  • Medical Insurance
  • 401(k) with employer matching
  • Paid Holidays
  • Sick Leave
  • Paid Vacation
  • Personal Leave
  • Low cost uniforms for applicable positions

Disclaimer: AutoBody Express collision repair centers are owned and operated by independent AutoBody Express franchisees who determine their own benefits. Talk to your local franchise owner or repair facility manager to learn more. All benefits are subject to availability and certain eligibility requirements. 

Job Description

Job Summary:

Examines vehicle for collision related damage and documents the time and effort required to repair and refinish vehicle to pre-accident condition in accordance with industry standards and insurance company guidelines. 

Essential Functions:

  1. Greet each customer in a professional and courteous manner;
  2. Educate the customer about the collision repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and approximate repair time;
  3. Prepare all repair damage reports in an accurate and precise manner;
  4. Uses tact and diplomacy when dealing with internal and external customers;
  5. Attend daily release meetings;
  6. Service all insurance accounts in order to maintain those business relationships vital to AutoBody Express' success;

Qualifications

  1. Excellent customer service skills;
  2. Excellent verbal and written communication skills;
  3. Must assume responsibility for accuracy and timeliness of work product;
  4. Valid driver's license;
  5. Must be able to pass thorough background check;

Additional Information

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment.  The employee is required to read and interpret and follow processes and procedures.  The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.The employee may be required to lift and/or move up to 25 pounds.

 

Work Environment:

While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment.

All your information will be kept confidential according to EEO guidelines.