AUTOHERO is part of the international AUTO1 Group and is 🏆EUROPE'S LARGEST INDEPENDENT DEALER🏆 for the sale of used cars. With our innovative approach and customer-focused service, we aim to revolutionize the car sales experience. We offer a wide range of high-quality vehicles and a seamless purchasing experience for our customers.

AUTO1 Group is Europe’s leading digital automotive platform. As a dynamic tech company, we are revolutionizing the automotive industry with our brands wijkopenautos.be, AUTO1.com, and Autohero. Our strong team of over 6,000 employees is dedicated to making car trading, transportation, and financing as fast and efficient as possible for our customers across Europe. Choose personal growth and build the future of car trading with us.
 

What you can expect from us:

• Permanent work contract, full time;
• Flexibility to also work from home;
• A nice office just 1 minute away from Aurel Vlaicu metro station;
• A warm team atmosphere and fun team events;
• Private medical services subscription via Medicover;
• Open communication and delivering results are more important to us than a dress code;
• Inclusive and respectful multicultural work environment.

Your new role

• Guide customers by phone and email through the process of applying for car financing.
• Independently handle financing applications from small businesses and help follow up on private customers’ applications, supporting the sales team.
• Help customers submit their applications to our partner bank.
• Keep the sales team clearly updated on the status of financing applications.
• Carefully review contracts and flag any errors or missing information.
• Ensure applications are processed accurately and efficiently, with a focus on both quality and speed.
• Work without sales targets: your focus is on providing good support and handling applications correctly.

Your skills

• Ideally, you have demonstrable skills and knowledge equivalent to Dutch MBO level 4. No specific educational background is required.
• Experience in a similar role is an advantage, but not essential.
• You’re eager to learn and keen to expand your knowledge of financing.
• You enjoy communicating with customers by phone and email.
• You’re confident with administration and digital tools, and work efficiently as well as carefully.
• You have an eye for detail and quickly spot when something is wrong in an application.
• You’re sociable and customer-focused, and are also comfortable spending much of the day working at a computer.
• An interest in cars is a plus, but not a requirement.