The mission of the Housing Authority of the City of Aurora (AHA) is to develop and promote quality housing while supporting and encouraging economic opportunities leading to self-sufficiency and independence. AHA accomplishes this mission by providing affordable or subsidized housing at 9 different properties, administering approximately 1200 vouchers (HCV, FUP and VASH) and offering 2 homeless programs with case management.    

AHA is a friendly, confident work environment in which the open exchange of ideas and information is encouraged. At AHA, we know that our reputation is built upon the acts of each employee.

AHA is an Equal Opportunity Employer.

Responsible for all day-to-day operations of properties in portfolio. Manage physical asset to ensure efficient operations and program compliance while maximizing return and meeting owner objectives. Ensure properties perform to adopted Property Standards. Manages all property Site Managers to ensure continuity of quality work performance.

1. Oversees and directs the operation of assigned property and supervises the operations of other properties in assigned portfolio.   May work at other properties when needed.

 
2. Supervises property staff with the exception of maintenance to ensure efficient operations and quality of work.

3. Manage assigned financial activities of the property including rent collection, expenditures outside of maintenance related items, and budgeting according to Agency guidelines. Participate in the creation, and implementation of the annual budgets for assigned properties. Participate in the monthly financial meeting reviews.

4. With a sense of urgency, responds to and works to resolve resident concerns and complaints regarding eligibility, rent, and repair issues in order to foster positive resident relations and high standards of service.

5. On a timely basis conducts physical inspections of property to ensure appropriate curb appeal including but not limited to the properties being free of trash/debris, and that all exterior and interior components appear in good repair, and that landscaping is nice and inviting. Inform maintenance personnel if any issues exist within the interior, and exterior of the properties within the portfolio so that they can be address immediately.

6. Develops, plans and implements marketing and advertising plans when necessary for the property resulting in increased resident pool and reduction in property vacancies. Work to backfill vacant units quickly in an effort to reduce vacancy loss as much as possible.

7. Oversees leasing of property in order to meet leasing goals and objectives. Ensure applications are process appropriately, and in a timely manner before sending to Compliance for approval. Supervise and provide guidance to staff in relation to preparing, and processing move ins, move outs, terminations, rent increases, and dealing with resident issues. Assist Director of Property Management in identifying additional ways to generate revenue, and other income.

8. Maintains compliance documentation in accordance with applicable state and federal funding requirements. Work closely with the Compliance Department to ensure continued file compliance at all times.


9. Prepares necessary reports within accepted timeframes as required by the Director of Property Management to ensure the efficient management of the portfolio.

11. Ensures leases, community policies/house rules, and addendums are up-to-date and legally compliant. Ensure that all staff are utilizing the appropriate documents in a consistent manner.

12. Consistently demonstrates and hold staff accountable for adherence to the AHA Code of Professional Conduct in all interactions.

13. Conducts random quality control audits on resident files.

14. Ensure that the AR and IR process on applicable properties is progressing in a timely and routine manner in order to ensure there are no files at 30 days past due at any given time.

15. Monitor EIV reports on all applicable properties and bring any potential issues to the attention of the Compliance Department right away.

Other duties as assigned.

Expert knowledge of Housing Program Regulations and Compliance including knowledge of one or more of the following programs:  Tax Credits, RTC, Bond Financing, Public Housing, Section 8 Housing Choice Voucher, Section 8 New Construction and Section 8 Moderate Rehabilitation

• Expert knowledge of Fair Housing Laws
• Expert accounting and budgeting skills
• Expert knowledge of asset management
• Expert leasing and resident relation skills
• Expert knowledge of contract administration

Strong working knowledge of computers and office software: Word, Excel and Outlook.

Demonstrated public speaking and presentation skills.
Ability to effectively communicate and interact with all levels of personnel and the general public.
Ability to diffuse escalating situations while maintaining a calm composure while aiming for a win-win solution.
Demonstrated ability to lead through motivation, teamwork, and initiative.
Prefer 2 years post-secondary education and 5 years of property management experience.
An equivalent combination of experience may also be considered.

Experience with YARDI preferred.

Minimum of six (6) months on-the-job training to perform the job effectively

Hiring range for this position is $70,000 - $80,000 per year depending on experience.