Case Manager, Opportunity and Self-Sufficiency

  • 2280 S Xanadu Way, Aurora, CO 80014, USA
  • Full-time

Company Description

Starting Salary: $50,000 to 60,000/year depending on experience.

It is a terrific time to work for Aurora Housing Authority!  We are looking for positive, dedicated employees who are committed to our mission and to making life better for our residents.  Our core values are 

  • Respect others
  • Act with integrity at all times
  • Maintain a high level of professionalism at all times
  • Communicate clearly

The mission of the Housing Authority of the City of Aurora (AHA) is to develop and promote quality housing while supporting and encouraging economic opportunities leading to self-sufficiency and independence. AHA accomplishes this mission by providing affordable or subsidized housing at 10 different properties, administering approximately 1200 vouchers (HCV, FUP and VASH) and offering 2 homeless programs with case management.    

Why work for AHA?

  • Outstanding benefits including medical, dental, vision, and generous paid time-off policy
  • We value diversity
  • Employee Wellness program
  • Incentives for volunteerism  in the community
  • Continuing education and training
  • Employee appreciation activities
  • Ability to make a difference in the lives of people

AHA is an Equal Opportunity Employer. 

Job Description

This position is responsible for designing, developing, and implementing a self-sufficiency program at AHA for families receiving rental subsidies. Once established, the Self-Sufficiency Case Manager will carry a caseload of 20-25 families, working with them to identify goals that lead income progression and helping families to break the cycle of poverty. The person in this position will resource these families and connect them to various community agencies and opportunities that increase the likelihood of successful outcomes leading to greater self-sufficiency.

1.    Research and identify best practices for the development and implementation of a self-sufficiency program.

2.    Develop policies and procedures for the self-sufficiency program from initial application to exit planning (e.g., eligibility criteria, determining participation expectations, selection process, intake and orientation, case management, savings incentive program, etc).

3.    Maintain a caseload of 20-25 once fully implemented.

4.    Develop a case management plan with participants including objectives, goals, and outcomes.

5.    For families who are eligible, connect residents to appropriate mainstream benefits offered through governmental programs.

6.    Identify realistic outcomes for the self-sufficiency program and develop the tools to track those outcomes.

7.    Provide monthly, quarterly and annual statistical reports that also measure individual household as well as program outcomes.

8.    Identify and develop partnerships with community resources (e.g., healthcare, mental health, etc.) and supportive services (e.g., child care, transportation, education, job training, employment counseling, financial literacy, etc) that will assist residents to achieve their goals.

9.    Collaborate with and communicate effectively with residents, AHA staff members and community colleagues.



Master degree in a related field required (e.g., Social Work, Education, Psychology, Human Services, etc.). Experience in organizing and coordinating variety of events for diverse groups.

Knowledge and experience in case management.

Strong interpersonal skills.

Strong organizing and multitasking skills.

Excellent communication skills (verbal and written) and excellent customer services skills.

Experience with Microsoft Excel, Word, Access, and Teams.

    Equipment Utilized

Equipment requiring involved set up, adjustments and operational procedures (e.g. personal computer, scanners, and copier/printer)

      Standard office software (Microsoft Excel, Word, Access, and Teams)


Additional Information

Conditions of employment:

Valid Colorado Driver License and Insurance