Auberge du Soleil is the flagship location of the Auberge Resorts collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment.

Founded in 1981 by visionary French restaurateur Claude Rouas as Napa Valley’s first fine-dining establishment, The Restaurant has maintained its legacy as a “must experience” culinary destination for more than 40 years. Executive Chef Robert Curry sources the freshest ingredients from local purveyors, harvested at their peak of flavor, to create delicious dishes that showcase the region's best seasonal ingredients.

AWARDS:

Michelin

Michelin Star award for 17 consecutive years

Wine Spectator

Best of Award of Excellence

Forbes

Forbes Travel Guide: Four Star

Michelin

Three Keys

DUTIES AND RESPONSIBILITIES

• Manage and oversee the restaurant operation.

• Consistently maintain Forbes service standards.

• Liaise with all departments to ensure clear and concise communication on all reports, functions, and guest notes for the day.

• Maintain the highest levels of guest service and develop a rapport with both the hotel guests and the local clientele, meeting, and greeting guests at the Restaurant, and handling guest complaints effectively and pleasantly.

• Lead the training and education of the service staff in products and service.

• Assist restaurant leaders in reaching and exceeding the goals for sales in the restaurant. 

• Evaluate staff performance and create plans for improvement.

• Control costs and minimize waste

• Ensure quality Food & Beverage service is delivered first while maintaining adherence to budgeted payroll and overhead costs.

• Conduct pre-meal informational briefings with staff so that all are knowledgeable about dishes, cooking methods, changes, menu items, specials, etc. 

• Behave as a role model, communicate effectively with team members, and act as a motivating influence. Supervise the alcoholic/non-alcoholic service in accordance with federal, state, local, and company regulations.

• Handle any guest incidents ensuring 100% guest satisfaction.  Record and distribute all GIR reports following up on any incidents.

• Assist in the completion of Payroll - service charge distribution and audits

• Work as an active member of the management team. Creating professional relationships and active involvement with all hotel operations, including but not limited to; daily, and weekly management meetings, and support to all team members, including Manager on Duty Shifts.

• Great communication skills

• Confidence and ability to perform under pressure

• Maintain and champion the Auberge Resorts Collection culture.

Salary Range: $105,000 - $115,000

Required

• Three or more years’ operating experience in a luxury hotel Food & Beverage environment, such as a stand alone restaurant or within a hotel or resort

• Experience in maintaining state and federal health and safety regulations

• Experience in completing administrative tasks, to include, reporting, budgeting, project management, etc.

• Ability to work a flexible schedule, including weekends and holidays, according to department needs

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.