Director of Talent & Culture
- Full-time
- Job Type: Management
Company Description
Amongst the natural paradise of Virginia’s Blue Ridge Mountains, Primland Resort awaits on its own 12,000-acre private mountain estate. From the regal Lodge with its skirt of emerald fairways to romantic cabins and enchanting Tree Houses perched above the Dan River Gorge, winding trails lead to myriad fresh discoveries. Wander the banks of streams alive with trout and horseback ride through the property’s enchanting expanse.
Experience the thrill of the hunt balanced with the rejuvenation of Auberge Spa. Gaze at star-filled skies from the property’s observatory, basking in the serenity of untouched nature. At Primland, every moment is one to savor.
Job Description
Act as a collaborative and strategic partner to the General Manager and the Executive Committee Members for strategizing the hotel’s goals, developing and implementing process improvement, ensuring appropriate staffing levels, coaching performance and delivering heartfelt service.
Lead Talent Management
Attract top talent to join our organization by being the champion of our brand’s culture and values. Ensure effective staffing strategies with leaders. Keep a finger on the pulse of the local talent pool. Identify educational institutions and attend career fairs to build a pipeline of eager hospitality professionals. Create a seamless and inclusive onboarding process for all new Team Members. Develop a competitive compensation structure that attracts and retains top talent. Support succession work aligned with the overall Talent Management strategy.
Culture Creator
Demonstrate a passion for the team by spending time in each department, and attending daily rallies and walking spaces. Exhibit a collaborative approach with peers and managers by exchanging ideas and valuing each Team Member’s individual opinion. Create a feedback loop where Team Members' concerns are heard and actioned.
Use your creativity and ingenuity to champion an events calendar, recognition programs, and incentive programs that keep the Team Members engaged and connected to our brand. Keep communication thriving by keeping Team Members “in the know” using all methods, ensuring all messaging aligns with the brand.
Maintain a deep understanding of organizational culture using metrics connected to engagement and retention; actively work to identify opportunities for improvement
Learning and Development
Prioritize Auberge L&D initiatives by championing, organizing, and leading Team Member training. Work with leaders and team members to develop their service skills and product delivery.
Financial Acumen and Subject Matter Expertise
Utilize sound financial decision-making to ensure budgets are in place and adhered to that provide the Team with necessary resources for events and programming
Demonstrate subject matter expertise by ensuring compliance with mandatory laws; be proactive to upcoming changes for the city, state, and federal labor statutes that impact our business and team.
Skillfully address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values, always fostering a respectful and heartfelt environment.
Qualifications
- Demonstrated history of building a winning team
- Demonstrated HR leadership experience and capability
- 5 years of progressive HR experience
- Strong HRIS/HCM/Payroll system experience
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Primland Ltd is an Equal Opportunity Employer, M/F/D/V. Primland Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Primland Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.