Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.

The targeted compensation wage for this full time seasonal, non-exempt position is $21/hr plus tips. The position offers a competitive compensation package presented by Auberge Resorts Collection.

Take charge of hospitality as a Bell Captain, where your leadership will set the tone for exceptional guest service. Leading a team of bellmen, you'll orchestrate seamless arrivals and departures, ensuring each guest's journey begins and ends with a touch of warmth and efficiency.

• Supervise and lead the bell staff, providing guidance, training, and support to ensure efficient and courteous service.
• Assist guests with luggage, transportation, and other needs, ensuring a seamless and welcoming arrival and departure experience.
• Collaborate with other hotel departments to coordinate services for guests, including transportation, room assignments, and special requests.
• Conduct training sessions for bell staff, ensuring they are well-versed in customer service standards, safety procedures, and hotel policies.
• Handle guest concerns or issues related to bell services, finding effective solutions and ensuring a positive experience for guests.

• A minimum of one-year experience as a Bellperson, preferably in a luxury environment
• Ability to work a flexible schedule, including weekends and holidays, according to department needs
• Valid License to operate a motor vehicle

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is January 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.