Describe what makes your company great

Key Responsibilities:

•             Help in contractual discussions with insurance clients(s) and support detailed analysis of Impacts.

•             Facilitate workshops with senior stakeholders and be able to write User Stories.

•             Understand the customer requirements and arrange discussion with third parties and capture those requirements.

•             Act in an advisory position to assist business design delivery.

•             Be the first point of escalation for business design delivery.

•             Identify inefficiency and recommend new ways of working.

•             Estimate, plan and define business analysis activities.

•             Ensure business design services adhere to quality standards.

•             Define the business problem and primary objectives of the new projects.

•             Proven process design and improvement capability – preferably within an Agile context

•             Demonstrable ability to handle complex stakeholder relationships, unblock issues and constructively challenge others.

•             Perform a coordination role as well as specific items of business design work.

•             Perform various Business Design tasks using strong communication and display of information.

Experience & Skills

•             Previous experience in Protection and Insurance industry is mandatory.

•             Experience of working in a Business Design role or similar (Senior Business Analyst)

•             Demonstratable skills and experience of leading cross-functional teams to a set of business outcomes

•             Experience in documenting current state journeys (modelling)

•             Experience in Agile, User Stories and Process mapping

•             Experience & understanding of Data Mapping, Lineage and Controls

•             Good Understanding of Traceability

•             Ability to propose approach to design or analysis work, plan and complete it with minimum supervision.

•             Experience of working on Target Operating Models, especially when multiple suppliers are involved

•             Experience of business Requirements definition and business modelling on initiatives.

•             Excellent insight, analytical and problem-solving skills, and a deep knowledge of utilizing a variety of approaches, tools, and techniques with the ability to multi-task.

•             The ability to understand technical discussions and issues and be able to relay this information back to the relevant stakeholders.

•             Confidence in creating communicative, trusted, and collaborative relationships with stakeholders across the business.

•             An understanding of business processes and how technology supports business change.

•             Excellent communication skills both written and verbal, with the ability to challenge and influence where required.

•             Excellent negotiation skills, with experience in client facing roles, stakeholder management

•             A self-starter who is flexible & keen to learn/put in place new ways of working.

•             All-rounder who can comfortably switch contexts and apply a range of techniques to solve problems

•             Experience working with diverse set of stakeholders at different levels – Business, IT, Third Parties.

Other Tasks:

-              Requirements management

-              Process Mapping

-              Business Readiness

-              Data Analysis & Visualisation

-              Customer documentation

-              Coordination of work

-              Use Jira to track and maintaining a central view of Business Design work that is in-flight and, in the backlog

-              Identify potential work blockers and overcoming impediments

-              Run ceremonies where appropriate

-              Ensure that Business Design work and outcomes are clearly articulated

All your information will be kept confidential according to EEO guidelines.