Job Purpose
•             Identify Needs – Consultation with Stakeholders, Information Management and Organisation
•             Optimize Process – Critical Thinking and Problem Solving
•             Design, Develop and Deliver Training Solutions – Learning Engineering and Employee Development
•             Strategic Alignment – Obtaining stakeholders’ support for training initiatives by aligning the training function with the business’ objectives
•             Evaluate Performance – Organisational and Individual Performances Analysis and Measurement
•             Manage Technology – Apply available learning technologies to create robust training curriculum
•             Select and Manage Resources – Select and manage employees, materials and vendors involved in training initiatives

Job Dimensions
Knowledge and Expertise              Industry Knowledge - Understanding of London insurance placement, Bureaux /Non Bureaux process, Insurance broker accounting, Wholesale Insurance or Reinsurance or Insurance Operations and Claims.

Instructional Design – Proven experience in designing instructional systems and courseware

Relevant Experience – 
Experience in the role of Training Manager in the Insurance Industry

Job Complexity 
Specialty Insurance Training

Principle Accountabilities
1.            Knowledge Maintenance               
•             Ensure content is current and standardized
•             Conduct regular reviews to identify opportunities for upskill and cross-skill trainings
•             Oversee maintenance, implementation and governance of process knowledge tests
2.            Stakeholder Management             
•             Ensure compliance with all service level parameters – Training Throughput and Quality
•             Provide recommendations to stakeholders on various aspects to improve quality and productivity
3.            Employee Development  
•             Set standards for people excellence and create strategies for development of people and process knowledge

Relationships
Subordinates     
•             Regular interaction with team members to review and provide guidance on deliverables
•             Monthly interactions with team members to review performance
Others   Within the company: 
•             Collaborate with stakeholders to identify improvement opportunities and manage expectations
•             Participate and proactively contribute to new project related initiatives 
Outside the company: 
•             Liaise with vendors involved in the training initiatives
•             Oversee certification and upskilling programs for the organisation

Work Qualifications        
Desirable: 
ACII/CII/ London Market certifications would be an added advantage
Training 
Essential:

Desirable: 
Instructional Designing Certification

Experience Essential:      
Minimum 3 years of experience in Training Management

Essential:
•             Project Management
•             Planning and Attention to Detail
•             Resource Management
•             Change Management
•             Presentation and Facilitation Skills
•             Business Acumen
•             Performance Management
•             Creativity and Innovation
•             Problem Solving and Decision Making

All your information will be t confidential according to EEO guidelines.