Business Process Specialist

  • Remote, PA
  • Full-time

Company Description

Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.

Job Description

What this Job Entails:

The Document Control Specialist responsible for the management of a database of guides and information, updating this internal database, and data entry into Google Tools. The Document Control Specialist will work to maintain our document control database, while providing guidance and support to all departments with any issues regarding Document Control.

Scope: 

  • Works on assignments that require considerable judgment  and initiative. Makes recommendations for solutions

  • Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members

Your Roles and Responsibilities:

  • Updates logs, databases and catalogues. 

  • Maintains files of guides, information, and documentation. 

  • Prepares process and status reports, assigns and monitors document numbers, and reviews documents for accuracy and completeness. 

  • Ensures documents meet standards for production. 

  • Submitting and responding to change list proposals resulting in updates to the documentation site.

  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

  • High school diploma or general education degree (GED) and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience

  • Builds productive internal and external working relationships

  • Exercises judgment within defined procedures and practices to determine appropriate action

  • Ability to think and work independently

  • Ability to work with with gerrit/git/jekyll

  • Basic understanding of markdown (MD), javascript, bash scripting

  • Ability to convert Google docs to markdown format

  • Basic to moderate problem solving skills

  • Ability to work with issue tracker, so as to monitor, triage change update issues serving as update requests to the documentation site

Preferred Qualifications: 

  • Proactive communication and coordination with documentation contributors, to clarify priorities and requests

  • Basic negotiation skills to agree on timing of postings, tasks

  • Communication and coaching skills to help contributors with their own markdown or self-posting to the site using gerrit/git/jekyll and site architecture

Physical Demand & Work Environment:

  • Must be able to sit, stand, stoop and bend for extended periods of time

  • Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment

  • Must have ability to climb ladder, scaffolding or transported by lifts

  • Must have the ability to drive/operate a vehicle in a safe manner

  • Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds

  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing

  • Must have the ability to move from place to place within an office environment

  • Must be able to use a computer

  • Must have the ability to communicate effectively 

What can Astreya offer you?

  • Employment in the fast-growing IT space providing you with a variety of career options

  • Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network

  • Introduction to new ways of working and awesome technologies

  • Career paths to help you establish where you want to go

  • Focus on internal promotion and internal mobility - we love to build teams from within

  • Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace

  • Education Assistance

  • Dedicated management to provide you with on point leadership and care

  • Numerous on the job perks

  • Market competitive compensation and insurance, health and wellness benefits

Additional Information

Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.
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