Aspen Ventures is the innovation engine of Aspen One. It aims to globally amplify Aspen One's vision to renew the mind, body, and spirit to inspire a better world. Aspen Ventures recently launched Aspen Collection, a performance and lifestyle apparel brand that also includes premium ski and snowboard rentals and unique experiences. For more information, visit www.aspencollection.com and follow aspen_collection on Instagram 

Position Summary

The Lead Server supervises and assists in the service of banquet functions. Serve guests in a friendly, professional manner according to hotel standards. This position reports to the Experience Manager.

Essential Job Functions/Key Job Responsibilities

• Oversee the set-up of functions including checking of the physical layout of the room, providing the servers with the proper set-up information and posts updated function sheets in the banquet kitchen 
• Conduct pre-service meetings with staff and delegate duties to banquet servers and bartenders during set-up and break down of events 
• Attend monthly department meetings and weekly banquet event order (BEO) meetings to review BEO’s 
• Work closely with Group Sales Team and Events Sales Manager to ensure successful execution of events 
• Oversee the service of the function to ensure the success of the function and staff adherence to all service rules 
• Meet individual group/event contacts and make him/herself accessible to the contact for any need that may arise 
• Complete china, glass and silver requisitions     
• Communicate / report to Food & Beverage leaders, Group & Events Team after each function re flow of service, issues, glitches, etc. 
• Oversee the breakdown of all events and ensure the proper removal and storage of hotel linen, props and specialty china 
• Prepare and post daily assignments for servers including specific times for set-up completion and start of service for each event 
• Ensure the proper care, security and maintenance of hotel equipment through proper supervision of service personnel 
• Other duties as assigned

Education & Experience Requirements

• High School Diploma or equivalent required 
• Three years in food and beverage service preferred 
• Serve Safe Certification preferred 

Knowledge, Skills & Abilities 

• Proficient knowledge of food and cooking methods and wine  
• Knowledge of all company policies and procedures for the Food and Beverage Department
• Knowledge of hotel fire and safety procedures
• Knowledge of scheduling employees
• Must display basic knowledge of food preparation techniques and food allergies
• Knowledge of the menu and wine list
• Ability to monitor the staff’s appearance, attitude and degree of professionalism with a strong attention to service and presentation standards 
• Ability to work outdoors at elevation
• Ability to maintain a positive, professional, team-player attitude
• Ability to work outdoors at high elevation for entire shift
• Ability to maintain a positive, professional, team-player attitude
• Previous experience with computer programs such as Microsoft Office or POS systems preferred
• Ability to communicate and follow oral or written directions in English is required
• Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter
• Ability to complete tasks and projects delegated by supervisor and assist other departments as business volumes and staff levels demand 
   

Work Environment and Physical Demands

• Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time  
• Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces 
• Must be able to regularly lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits 

This position is classified as a regular full-time position eligible for the following benefits: 

Enrollment dates differ across the various programs.   

• Paid Time Off Programs 

• Paid Leave Programs  

• Employee Ski Pass 

• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster