Event Manager - The Little Nell

  • Full-time
  • Job Location: The Little Nell Aspen
  • Job category: The Little Nell Aspen
  • Season: Year Round
  • Job Classification: Full-Time Regular

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Summary
The Event Manager will upsell and coordinate social & corporate events at The Little Nell, private Aspen Mountain venues, as well as off premise locations.  You will determine all implicit and explicit needs of the client and communicate these details effectively with all necessary departments.  You will act as the liaison between the client and The Little Nell to ensure they receive a five-star experience.

The budgeted salary range for this position is $65,000-$72,500. Actual pay will be dependent on budget and experience, all of our salaried roles are eligible for bonus.
 
Job Posting Deadline 
Applications for this position will be accepted until October 13, 2024. 

Essential Job Functions
• Actively solicits new catering business
•  Responds to incoming leads promptly and provide thorough follow up to secure the business
• Demonstrates professional and confident communication skills with clients and staff in person, over phone and email
• Attends local networking events and is actively involved in the community
• Executes legal binding documents to meet both the hotels and client’s needs
• Fosters relationships with repeat clients and potential clients
• Demonstrates creativity and passion and is able to create unique event concepts and ideas with clients
• Ensures client expectations are not only met, but exceeded at all times
• Maintains constant communication with the client and necessary vendors throughout the planning process
• Communicates all relevant event information with the necessary hotel departments, Aspen Skiing Company departments, and outside vendors by utilizing tools such as event orders, resumes, email, and department meetings
• Attends functions at the beginning of an event to acknowledge satisfaction and introduce banquet management
• Ensures five-star quality standards in service and presentation are maintained at all times
• Is visible and available to departments and clients as needed
• Attends all required event, sales and hotel manager meetings
• Conducts pre-conference meetings with group clients to ensure final details and changes are discussed and introductions are made
• Manages and facilitates post event details including but not limited to client contact and billing review
• Plans and executes conferences and group functions sold by the group sales and event sales managers
• Is highly organized, and utilizes Delphi to maintain activity traces, contacts, prospecting, and all relevant event details
 • Available to work holidays, weekends, evenings, and flexible hours as required by business demands

Qualifications

• High school graduate (Required)
• College education (Preferred)
• Minimum 5 years’ experience in Event Sales or Service at a management level (Required)
• Luxury Market Experience (Preferred)
• Knowledge of Delphi, Social Tables, Adobe, Microsoft Applications (Preferred)

Additional Information

Supervision Given and Received
Given: This position has no supervisory responsibilities. 
Received: Works under direct supervision of the Director of Events. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands 
•    Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements 
•    No adverse or hazardous conditions
•    Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance
•    Frequent exposure to gondola operations

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits: 
Enrollment dates differ across the various programs.   
• Health, Dental, and Vision Insurance Programs 
• Flexible Spending Account Programs 
• Life Insurance Programs 
• Paid Time Off Programs 
• Paid Leave Programs 
• 401(k) Savings Plan 
• Employee Ski Pass and Dependent Ski Passes  
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One/ Aspen Snowmass/ Aspen Ventures/ Aspen Hospitality is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

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