Limelight Hotels are contemporary properties set in the heart of authentic mountain and urban communities owned and operated by Aspen Hospitality. The current portfolio includes Limelight Hotel Aspen, Limelight Hotel Snowmass and Limelight Hotel Denver in Colorado; and the Limelight Hotel Ketchum near Sun Valley in Idaho. Two additional Limelight Hotels in Mammoth, California, and Boulder, Colorado, are slated to open in 2024 and 2025, respectively. All Limelight properties are designed around the communities and activities where they are located. Learn more at www.limelighthotels.com 

Summary 
The Bell Person assists arriving and departing with their luggage. Provide information and services to guests and patrons.

Essential Job Functions
•    Escort arriving guests to their rooms on a rotating basis with other Bell staff, handling their luggage with care and efficiency
•    Give summary of hotel information to guest
•    Ensure guest room is in order and describe location of television remote, air conditioning control, guest services directory, safety procedures, etc. to guests checking in
•    Handle luggage for tour or group check-ins in accordance with established procedures
•    Follow baggage tagging procedures and ski storage procedures 
•    Assist the Concierge on duty as required by answering the phone and taking messages
•    Assist with valet parking, door and driving functions as needed
•    Know about all daily functions, locations, and times for appropriate guest direction
•    Perform tasks as required by the Concierge on duty to provide maximum guest service
•    Describe all hotel services and hours of operation; provide safety information and other information as needed
•    Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
•    Assist departing guest with their luggage from guest rooms and checking it into storage, or bringing it to the entrance and assisting doorperson in loading it into the automobile
•    Maintain a high standard of cleanliness in the Lobby and Bell storeroom
•    Polish the brass bell carts daily
•    Report any deficiencies or guest dissatisfaction at once to the Front Desk and Front Office Manager
•    Display a high level of friendly and courteous service at all times, as well as a cooperative attitude with all hotel employees
•    Make manager aware of guest’s comments or complaints
•    Report to work in a neatly groomed and acceptable manner as outlined in the Employee Resource Guide
•    Report to work on time
•    Comply with all policies of Limelight Hotels and Aspen Skiing Company
•    Be familiar with hotel fire and safety procedures 
•    Assist in emergency and security procedures as directed by management
•    Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand

•    High school diploma or equivalent
•    Previous hotel experience helpful
•    Able to handle a variety of different tasks at the same time 
•    Command of the English language

Supervision Given and Received 
Given: This position has no supervisory responsibilities. 
Received: Works under direct supervision of Front Office Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands 
Ability to be on your feet, kneel and bend for extended periods of time. Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces. Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here