ASPENX is a contemporary retail and experience brand unveiled in December of 2021 by the Aspen Skiing Company. Conceptualized by artist and entrepreneur Paula Crown, ASPENX offers a menu of ski performance wear, unique collaborations, and custom experiences inspired by the technical excellence and thought leadership of Aspen. Bringing together the worlds of performance, innovation, and fashion, ASPENX has leveraged the expertise of Aspen Skiing Company’s world-class ski professionals to develop a line with equal emphasis on function and style. In addition to ASPENX, ASC operates the four ski resorts in the Aspen Snowmass area - Snowmass, Aspen Mountain, Aspen Highlands and Buttermilk - as well as the Five Star, Five Diamond property The Little Nell, the Limelight Hotel properties which operate in Aspen, Ketchum Idaho and Snowmass. ASC also operates the rental & retail stores of Four Mountain Sports as well as the Award-winning Ski & Snowboard Schools of Aspen Snowmass.

The Retail Sales Associate’s responsibility is to make a life-long customer, not just a sale. Providing product knowledge to the customer allowing them to make a series of buying decisions which are mutually beneficial to the customer, and the store. Selling responsibilities include keeping merchandise folded and stocked neatly, while maintaining a clean work environment. 

Essential Job Functions

• Knowledge and selling merchandise carried in the stores, and services provided by the Aspen Skiing Company
• Acquire and retain detailed Rental and Retail product knowledge to best serve guests and to help achieve departmental sales goals
• Controlling and helping in loss and theft prevention
• Responsible for booking lessons, powder tours, First Tracks, and other ski related activities
• Assist in coffee bar as needed, making drinks and working in a food and beverage capacity
• Assisting Adventure Concierge with lift, lesson and rental sales
• Maintaining a clean work environment through folding merchandise on the retail floor and stockrooms. Cleaning dressing rooms of hangers, tags, and properly putting away merchandise after each use of the dressing room
• Keep guest refreshment area replenished, clean and restocked for the next day
• Provide guest with refreshments
• Help with opening and closing cleaning duties
• Organize merchandise and accept delivery of product
• Enthusiasm and knowledge of the Aspen skiing and snowboarding lifestyle
• Other duties and responsibilities as assigned

• Prior retail selling experience and product knowledge preferred 
• 5-Star customer service skills
• RTP software knowledge a plus
• NetSuite software knowledge preferred
• Must be computer literate

Supervision Given and Received 
Supervision Given: This position has no supervisory responsibilities.
Supervision Received: Works under direct supervision of the ASPENX General Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands 
Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required
Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces  
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance
 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here