Guest Safety Host - Cloud Nine Alpine Bistro

  • Full-time
  • Job Location: Aspen Highlands
  • Budgeted pay rate minimum (actual pay may be adjusted based on experience): $21.00
  • Job category: On-Mountain Dining
  • Season: Winter 2022-23
  • Job Classification: Full-Time Seasonal

Company Description

Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company was founded 75 years ago following World War Two in a moment of vision and renewal.
With a purpose deeply rooted in expanding possibilities, we are company driven by its values and our people.

We operate four mountain resorts (Aspen, Aspen Highlands, Snowmass and Buttermilk) with summer and winter experiences; the Five Star, Five Diamond Little Nell Hotel in Aspen; the contemporary Limelight Hotels in Aspen, Snowmass and Ketchum; world-class events including the World Cup series and X Games; and a multi-store retail portfolio.

Job Description

The Guest Safety Representative oversees the Cloud Nine restaurant operation specifically to ensure that guests are able to safely ski/ride from the restaurant to the base area. Identify guests who are unable to ski/ride safely & arrange Snowcat transportation to the base area.


Essential Job Functions
•    Ensure the security of guests and property
•    Assess intoxication levels of guests using TIPS training guidelines
•    Notify restaurant management of any guests who show signs of intoxication, to prevent further service of alcohol
•    Operate the Snowcat as needed to provide transportation to guests who are unable to safely ski/ride to the base
•    Coordinate with Restaurant Management regarding any illegal activity related to drug use, or consumption of alcohol products that could jeopardize the establishments liquor license
•    Other duties as assigned 

Qualifications

•    Must be 18 years or older
•    Ability to operate a snowcat or willingness to learn required
•    Must be able to pass DMV check
•    College graduate preferred
•    Prior guest service experience is preferred
•    Previous security experience is an advantage
•    TIPS Certified preferred
•    Ability to communicate and follow oral or written directions in English is required
•    Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter

Additional Information

Supervision Given and Received:
Supervision Given: This position has no supervisory responsibilities.
Supervision Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands
Ability to reach, crouch, kneel, see, hear, stand, walk and run for extended periods of time. 
Regularly work/drive in adverse weather conditions.  Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces 
Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here

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