The city of Aspen at our front door, Aspen Mountain at our back door. And in between, a gathering place for the free-spirited. We're proud of our 5 Stars and 5 Diamonds -- hospitality is our passion. From our kitchens to our cellars, with their 20,000 bottles of wine, from the Concierges in our lobby to the Concierges on our mountains, and from family adventure to après ski, this hotel is, guests have said, "the Aspen of Aspen."

Summary 
The Banquet Captain supervises and assists in the service of banquet functions.  Serve guests in a friendly, professional manner according to hotel standards working under the direction of the Banquet Manager.  Prepare all pertaining paperwork. Compensation is $18/hr plus service charges.

Essential Job Functions
•    Oversee the set-up of functions including checking of the physical layout of the room, providing the servers with the proper set-up information and posts updated function sheets in the banquet kitchen
•    Conduct pre-service meetings with staff. Attend monthly department meetings.  In the absence of the banquet manager attend weekly event order meeting
•    Oversee the service of the function assigned by the Banquet Manager to insure the success of the function and staff adherence to all service rules
•    Meet individual hosts and make him/herself accessible to the host for any need that may arise
•    Complete china, glass and silver requisitions 
•    Properly close all banquet checks and complete the captain’s logbook at the completion of the function
•    Oversee the clean-up of all functions and insuring the proper removal and storage of hotel linen and skirting
•    Report all incidents to the Banquet Manager
•    Prepare and post daily room assignments for servers including specific times for set-up and service
•    Prepare daily payroll statistical reports
•    Oversee proper clean up, handling and storage of all props and specialty china
•    Assist the Banquet Manager in the annual performance evaluations of the banquet servers
•    Respond properly in any hotel emergency or safety situation
•    Perform other tasks or projects as assigned by hotel management and staff
•    Ensure the proper care, security and maintenance of hotel equipment through proper supervision of service personnel
•    Constantly monitor the staff’s appearance, attitude and degree of professionalism.
Responsible for assisting all team members in organization of kitchen items, to include, dry goods, kitchen equipment, storage containers, cleaning supplies and proper rotation and organization of all food deliveries

Additional Job Duties
•    Complete tasks and projects delegated by your Supervisor and assist other departments as business volumes and staff levels demand
•    Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules
•    Report to shift on time
•    Enforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen Skiing Company
•    Eye contact should be made at a distance of no less than 10 feet from every guest
•    A genuine smile should be offered at a distance of no less than 5 feet from every guest
•    Employees should build rapport with guests during any conversation, if the guest responds to the initial statement with a conversational demeanor
•    Guest last name is used effectively, but discreetly, as a signal of recognition as least once and not more than twice during any conversation with guests
•    Before concluding conversations, the guest is verbally offered additional assistance with a statement relevant to the guest’s individual needs

•    High School Diploma or equivalent preferred
•    Three years in food and beverage service required
•    Wine knowledge, knowledge of food and cooking methods, ability to work well with people, strong organization and supervisory skills

Supervision Given and Received 
Given: Exercises direct supervision over Banquet staff. Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Received: Works under direct supervision of the Director of Banquets & Banquet Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands 
•    Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
•    Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here