The city of Aspen at our front door, Aspen Mountain at our back door. And in between, a gathering place for the free-spirited. We're proud of our 5 Stars and 5 Diamonds -- hospitality is our passion. From our kitchens to our cellars, with their 20,000 bottles of wine, from the Concierges in our lobby to the Concierges on our mountains, and from family adventure to après ski, this hotel is, guests have said, "the Aspen of Aspen."

Summary
The Event Manager will upsell and coordinate social & corporate events at The Little Nell, private Aspen Mountain venues, as well as off premise locations.  You will determine all implicit and explicit needs of the client and communicate these details effectively with all necessary departments.  You will act as the liaison between the client and The Little Nell to ensure they receive a five star experience.

Essential Functions of the Job
• Actively solicits new catering business
•  Responds to incoming leads promptly and provide thorough follow up to secure the business
• Demonstrates professional and confident communication skills with clients and staff in person, over phone and email
• Attends local networking events and is actively involved in the community
• Executes legal binding documents to meet both the hotel’s and client’s needs
• Fosters relationships with repeat clients and potential clients
• Demonstrates creativity and passion and is able to create unique event concepts and ideas with clients
• Ensures client expectations are not only met, but exceeded at all times
• Maintains constant communication with the client and necessary vendors throughout the planning process
• Communicates all relevant event information with the necessary hotel departments, Aspen Skiing Company departments, and outside vendors by utilizing tools such as event orders, resumes, email, and department meetings
• Attends functions at the beginning of an event to acknowledge satisfaction and introduce banquet management
• Ensures 5 star quality standards in service and presentation are maintained at all times
• Is visible and available to departments and clients as needed
• Attends all required event, sales and hotel manager meetings
• Conducts pre-conference meetings with group clients to ensure final details and changes are discussed and introductions are made
• Manages and facilitates post event details including but not limited to client contact and billing review
• Plans and executes conferences and group functions sold by the group sales and event sales managers
• Is highly organized, and utilizes Delphi to maintain activity traces, contacts, prospecting, and all relevant event details
 
Additional Job Duties
• Complete tasks and projects delegated by the Director of Events
• Assist other departments as business volumes and staff levels demand
• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules
• Report to shift on time
• Enforce and comply with all policies and procedures for the Food and Beverage and Sales Departments, The Little Nell and the Aspen Skiing Company
• Available to work holidays, weekends, evenings, and flexible hours as required by business demands

This role typically pays around $70,000 + commissions, actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.

• High school graduate (Required)
• College education (Preferred)
• Minimum 5 years’ experience in Event Sales or Service at a management level (Required)
• Luxury Market Experience (Preferred)
• Knowledge of Delphi, Social Tables, Adobe, Microsoft Applications (Preferred)

Supervision Given and Received
Given: This position has no supervisory responsibilities. 
Received: Works under direct supervision of the Director of Events. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands 
•    Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements 
•    No adverse or hazardous conditions
•    Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance
•    Frequent exposure to gondola operations
 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here