Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company was founded 75 years ago following World War Two in a moment of vision and renewal.
With a purpose deeply rooted in expanding possibilities, we are company driven by its values and our people.

We operate four mountain resorts (Aspen, Aspen Highlands, Snowmass and Buttermilk) with summer and winter experiences; the Five Star, Five Diamond Little Nell Hotel in Aspen; the contemporary Limelight Hotels in Aspen, Snowmass and Ketchum; world-class events including the World Cup series and X Games; and a multi-store retail portfolio.

The Rental Technician provides guest services related to the proper selection, fitting, renting and selling of a variety of winter sports equipment and accessories. Assists in numerous functions related to maintaining efficient and high-quality shop operations.  

Essential Job Functions

• Greet guests and maintain a friendly and helpful attitude when dealing with guest needs
• Provide fast, accurate and appropriate selection and fitting of a variety of winter sports equipment
• Act independently to assure efficient, clean and organized shop/facilities operations at all times
• Maintain a broad knowledge base adequate enough to answer all guest equipment-related queries as well as a variety of resort-wide information
• Acquire and retain detailed Rental and Retail product knowledge to best serve guests and to help achieve departmental sales goals
• Utilize great attention to detail in the completion of all tasks and in supporting daily shop operations
• Run Skis and Snowboards over waxing equipment when required
• Comply with required risk management and indemnification procedures
• Other duties as assigned

• Previous rental shop experience preferred 
• Previous customer service experience preferred 
• High School Diploma or Equivalent preferred 
• Written and speaking fluency in English required
• Bi-lingual language skills (Spanish, Portuguese, French or others) preferred
• Must pass ski manufacturers' binding certification (on-the-job training provided)

Supervision Given and Received 

Supervision given:  This position has no supervisory responsibilities. 

Supervision received: Works under direct supervision of the Rental Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands

• Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required 
• Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces 
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here