Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company was founded 75 years ago following World War Two in a moment of vision and renewal.
With a purpose deeply rooted in expanding possibilities, we are company driven by its values and our people.

We operate four mountain resorts (Aspen, Aspen Highlands, Snowmass and Buttermilk) with summer and winter experiences; the Five Star, Five Diamond Little Nell Hotel in Aspen; the contemporary Limelight Hotels in Aspen, Snowmass and Ketchum; world-class events including the World Cup series and X Games; and a multi-store retail portfolio.

Summary  
The Lead Counter Server is responsible for preparing and serving food & beverage items in a café or counter service environment. They help lead and guide other counter servers.  

Essential Job Functions 
Assist management team with training new employees, assigning opening/closing duties, section assignments and scheduling, monitoring performance and productivity.  
Act as the manager on duty in the absence of a manager 
Rectify guest and employee issues immediately, reporting all incidents to the management team 
Maintain excellent safety practices, acts as the safety representative for the restaurant.  
Assist with inventories as required 
Prepare hot and cold food and drink items, which will include the operation of basic cooking equipment 
Operate POS system and handle cash/credit transactions 
Ensure tables are clean; food, beverage & condiments are stocked and refill as needed 
Provide alcoholic beverage service to guests 
Chopping firewood as required by specific restaurant 
Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming 
Snow removal as required by specific restaurant, which may include moving deck furniture 
Other duties as assigned  

Must be 18 years or older 
Basic computer and math skills required 
High School graduate preferred 
Prior work experience in a commercial kitchen is preferred 
TIPS Certification preferred  
Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter 

Supervision Given and Received: 
Supervision Given: Exercises direct supervision over Counter Servers. Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
Supervision Received: Works under direct supervision of the Restaurant Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. 

Work Environment and Physical Demands 
Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time  
Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces  
Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. 

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here