ASC operates the on-mountain restaurants and the four mountains in the Aspen Snowmass area - Snowmass, Aspen Mountain, Aspen Highlands and Buttermilk - as well as the Five Star, Five Diamond property The Little Nell, the Limelight Hotel properties which operate in Aspen, Ketchum Idaho and Snowmass. ASC also operates the rental & retail stores of Four Mountain Sports as well as D&E and the Award-winning Ski & Snowboard Schools of Aspen Snowmass.

The Ticket & Pass Sales Agent sells lift access tickets and other Aspen Skiing Company products, including ski rentals, lessons and activities. If you enjoy working in a fast paced environment and delivering exceptional guest service this role is for you. As Ticket & Pass Sales Agent you will receive a high level of guest interaction and will be the face of Aspen Snowmass!

Essential Job Functions
•    Sell and promote seasonally offered products and services to resort guests, including lift tickets, equipment rentals, lessons and activities 
•    Accept payment and make change for transactions and reconcile workstation
•    Greet and engage with guests inside and outside in varying weather conditions, assist flow through the lift access gates and protect against fraudulent pass and ticket use
•    Provide exemplary guest service at all times, adapting to and embracing variable situations, and creating positive guest experiences
•    Research, troubleshoot and solve guest ticket issues in a timely manner, while adhering to policies and procedures
•    Actively pursue ongoing training opportunities to maintain up-to-date knowledge of Aspen Skiing Company products/events, computer software, sales techniques and all current programs

•    US currency money handling experience required
•    Excellent English communication skills required
•    Previous Point Of Sale experience preferred 
•    High School Diploma or equivalent preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. 

Aspen Skiing Company / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits

As of November 15 2021, Aspen Skiing Company, The Little Nell, and The Limelight Hotels will require all active employees to be fully vaccinated in the workplace. Read more about this policy via our employee safety page here