The city of Aspen at our front door, Aspen Mountain at our back door. And in between, a gathering place for the free-spirited. We're proud of our 5 Stars and 5 Diamonds -- hospitality is our passion. From our kitchens to our cellars, with their 20,000 bottles of wine, from the Concierges in our lobby to the Concierges on our mountains, and from family adventure to après ski, this hotel is, guests have said, "the Aspen of Aspen."

Summary 
Responsible for the restaurant and bar, maintaining financial profitability, high service level, excellent guest response, and upkeep of the operation. Additional responsibilities include setting up floor, hands-on management during service, payroll and administrative duties, and on-going training.

Essential Job Functions
People
•    Oversee team of approximately 30 servers, 5 hosts, 3 Coat Check and 2 managers
•    Represent Element 47 at Department head and F&B meetings
•    Responsible for growth and mentoring of all team members
•    Communicate with Executive Chef concerning quality, presentation, timing and guest comments
•    Hold monthly meetings with AM & PM staff to communicate information and improve on service
•    Ensures staffs appearance and conduct are impeccable
•    Ensure on going service, food, wine and spirit training occurs and tests are administered
•    Develop and discipline staff
•    Follow up on guest issues
 
Product
•    Enforce restaurant standards, procedures and policies
•    Provides support and oversight to breakfast, lunch, and dinner based on volume levels
•    Assist in the re-conceptualization and design of Element 47 restaurant
•    Assist in maintenance and cleanliness of restaurant, bar and service areas
•    Anticipate and oversee China, Glass, Linen and Silver inventory and needs to ensure staff has sufficient supplies
•    Create and manage PO’s for all supplies needed
•    Maintain high level of guest satisfaction, makes immediate corrective action when guests’ needs are not met
•    Assist in planning and executing special holidays and functions
•    Help redefine and recreate breakfast and lunch buffets
•    Ensure OpenTable is constantly updated to maximize covers
 
Profit
•    Assist in the budgeting process
•    Constantly monitor labor based on volume and use the flash to monitor daily progress
•    Establish and monitor sales contest between service staff on a regular basis
•    Supervise the care of equipment, minimizing waste, breakage and misuse
•    Look for ways to drive covers during all meal periods and increase beverage sales at lunch
 
Additional Job Duties
•    Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules
•    Demonstrate working knowledge of safety and fire procedures
•    Complete tasks and projects delegated by your Supervisor assist other departments as business volumes and staff levels demand
•    Assist in emergency and security procedures as directed by management and the established emergency plan
•    Enforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen Skiing Company
 Company.

•    College preferred or hotel/restaurant training
•    Three years of experience in fine dining establishment
•    Two years management experience preferred
•    Five years Food & Beverage experience preferred
•    Minimum of 6 years combination education/experience
•    Professional appearance
•    Extensive restaurant service knowledge, preferably in a 4-5 star restaurant
•    Extensive cocktail and wine knowledge
•    Knowledge of food and cooking methods
•    Ability to work well with people
•    Strong organization and supervisory skills

Supervision given and received 
Given:  Exercises general supervision over Restaurant Staff. Assigns a variety of routine tasks, sets general expectations of results expected within company’s policies and procedures. Responsibilities include but are not limited to, interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Received: Works under general supervision of Assistant Director of Food & Beverage. Receives continuing or individual assignments according to supervisor’s directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.

Work Environment and physical demands 
•    Ability to be on your feet, kneel and bend for extended periods of time 
•    Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces
•    Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. 

Aspen Skiing Company / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits