Security Officer - The Little Nell

  • Part-time
  • Job Location: The Little Nell Aspen
  • Budgeted pay rate minimum (actual pay may be adjusted based on experience): $20.00
  • Job category: The Little Nell
  • Season: Year Round
  • Job Classification: Part-Time Regular

Company Description

The city of Aspen at our front door, Aspen Mountain at our back door. And in between, a gathering place for the free-spirited. We're proud of our 5 Stars and 5 Diamonds -- hospitality is our passion. From our kitchens to our cellars, with their 20,000 bottles of wine, from the Concierges in our lobby to the Concierges on our mountains, and from family adventure to après ski, this hotel is, guests have said, "the Aspen of Aspen."

Job Description

Summary
The Security Officer will provide protection and welfare of hotel guests and employees, as well as company assets.

Essential Job Functions
• Responsible for the overnight operation of the security function which includes protection of guests and employees, their personal property , and all company property
• Establish working relationships with local government police and sheriff agencies
• Document all incidents regarding crime, subversions, and potential liability
• Conduct themselves in an ethical and exemplary manner which encourages like manners of conduct
• Assist the hotel staff in handling any guest or employee problems, such as disorderly individuals, suicides, bomb threats, employee or guest accidents, fire, safety hazards, robberies, employee dishonesty, civil disturbances, power failure, elevator failure, medical assistance, etc.
• Maintain and supervise the life and fire safety and security system, in addition to the video monitoring equipment
• Treat with complete confidentiality any employee and guest related matters
• Prepare Incident Reports for any incidents occurring on evening or graveyard shifts and maintain central incident report file. Investigate incidents for guest or employee
situations, but does not act without approval of General Manager, Assistant General
Manager, Director of Human Resources or Guest Services Manager
• Maintains key log book. Acts as the liaison with Engineering for issuing keys, but all new keys must have a signature of approval by the General Manager or Assistant General Manager
• Maintain the Key Log Control Sheet and point out discrepancies to the General Manager, Assistant General Manager, or the Guest Services Manager
• Assist in the Overnight Room Service operation
• While on duty, make hourly rounds of the premises to ensure that doors are locked or unlocked as per schedule, especially the garage door at night
• Complete nightly Engineering checks as outlined by the Engineering Department
 
Additional Job Duties
• Make responsible manager aware of guest's comments and complaints, and complete Guest comment sheets and leave with Assistant General Manager
• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
• Report to shift on time
• Comply with all policies and procedures for the Security Department, The Little Nell, and Aspen Skiing Company
• Is familiar with hotel fire and safety procedures. Coordinate emergency and security procedures in cooperation with management.
• Complete tasks and projects delegated by the manager and assist other departments as business volumes ad staff levels demand.

Qualifications

• Police background preferred    
• College degree/ high school diploma
• 3-4 years previous security experience

Additional Information

• Able to lift 50 pounds
• Good English verbal and written skills
• Good vision and hearing
• Ability to swiftly pursue intruders

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