Floor Supervisor

  • Full-time
  • Job Location: Snowmass
  • Job category: On-Mountain Dining
  • Season: Winter 2020-21
  • Job Classification: Full-Time Seasonal

Job Description

Apply to be considered at our new team at High Alpine or Elk Camp for the winter 2020-21 season.

Summary 
The Floor Supervisor will be the primary trainer for new restaurant cashiers and bussers, and will assist to resolve any discrepancies with cash drawers. The Lead Cashier will perform all duties of the Cashier: accurately charge guests for their Food & Beverage purchases, develop relationships to encourage repeat business, and reconcile cash drawer at the conclusion of the shift. 

Essential Job Functions
•    Assist management team with training new employees, assigning opening/closing duties, section assignments and scheduling, monitoring performance and productivity. 
•    Act as the manager on duty in the absence of a manager
•    Rectify guest and employee issues immediately, reporting all incidents to the management team
•    Maintain excellent safety practices, acts as the safety representative for the restaurant. 
•    Assist with inventories as required
•    Other duties as assigned

Qualifications

•    Must be over 18 years of age
•    High School graduate or equivalent preferred
•    A minimum of one-year prior restaurant experience is required
•    Understanding of oral or written directions in English is required
•    Ability to problem solve using Math to balance a cash drawer is required 
•    Prior supervisory experience is preferred 
•    Positive, engaging personality; strong interpersonal and communication skills
•    Ability to stand, walk, bend for at least 80 percent of work time
•    Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter

Additional Information

Supervision Given and Received 
Supervision given: This position exercises general supervision over all Frontline Cashiers and Bussers at their location. Assigns a variety of routine tasks, sets general expectations of results expected within company’s policies and procedures. Responsibilities include but are not limited to, interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Supervision received: Works under direct supervision of the Restaurant Manager. 
Responsibilities include, but are not limited to, frequent and detailed review of work, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
Works under general supervision of the Restaurant Manager. Receives continuing or individual assignments according to supervisor’s directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.

Work Environment and physical demands 
•    Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
•    Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Skiing or Snowboarding is required for certain winter positions. 
Aspen Skiing Company is an equal opportunity employer. 

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