Restaurant Manager - Cliffhouse

  • Full-time
  • Job Location: Buttermilk
  • Job category: On-Mountain Dining
  • Season: Winter 2020-21
  • Job Classification: Full-Time Seasonal

Company Description

Our mission statement is to Live Passionately: Awaken the Spirit, Elevate Community and Honor Place. We are distinguished from others in our belief that our employees should be encouraged to bring this mission to life both personally and professionally, and in a way that is unique to them. Whether it is taking a ski run at lunch, volunteering for a cause close to your heart, or hiking at sunrise, we know our employees are our best ambassadors and our greatest investment.

Job Description

Summary
The Restaurant Manager is responsible for managing the restaurant operation with overall responsibility for service and financial aspects of assigned restaurant. The Restaurant Manager reports to the General Manager.

Essential Duties and Responsibilities 
•    Assist in interviewing, selection, training and retention of employees
•    Responsible for managing, coaching, correcting employees, maintaining a positive atmosphere & upholding standards
•    Responsible for the financial success of the operation
•    Responsible for ordering, receiving, delivery and rotation of non-food items
•    Produce weekly schedules according to budget and forecasted numbers
•    Ensure that all daily opening procedures are followed
•    Ensure consistency of product/service using training guides
•    Maintain and promote proper food safety and handling protocol
•    Maintain a safe & clean work environment
•    Complete and assign daily preparation lists
•    Assist restaurant employees in the BOH and dining room as required
•    Communicate with General Manager (GM) as needed to provide menu and pricing information
•    Communicate with GM regarding the daily inventory and ordering process
•    Oversee daily closing and cleaning procedures
•    Complete and submit an accurate monthly inventory
•    Act as a coach to address any performance issues and document the same
•    Responsible for proper payroll procedure
•    Manages difficult or emotional customer situations; responding promptly to customer needs
•    Solicits customer feedback to improve service
•    Other duties as assigned

Qualifications

•    Hospitality management related degree preferred
•    2 years of management experience in a Food Service environment required
•    Ability to communicate and follow oral or written directions in English is required
•    Ability to communicate in Spanish a plus
•    Basic knowledge of purchasing, scheduling and payroll systems required
•    Competent with computer programs such as Microsoft Office
•    Valid and unrestricted driver's license
•    Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants

Additional Information

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to wet or humid conditions (non-weather) and work near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions and vibration. The noise level in the work environment is usually loud.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms.

A physical assessment (Work Ready) is required for certain positions.  
Skiing or Snowboarding is required for certain positions. 

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