Housekeeping Supervisor - Residences at The Little Nell

  • Full-time
  • Job Location: Residences at The Little Nell Aspen
  • Job category: Residences at The Little Nell
  • Season: Year Round
  • Job Classification: Full-Time Regular

Company Description

Ski-in, ski-out. Five-Star, Five-Diamond, Little Nell service. The Silver Queen Gondola and Ajax Patio at your front door. You can’t get much closer to the center of the Aspen life. Residences at The Little Nell are privately owned, but available by the week or the month. You have a dedicated hospitality and Concierge team and 24-hour room service. Want a home? You have all that and a gourmet kitchen too. At The Residences, you have a magnificent rooftop pool and water garden, gym and yoga studio, private decks or furnished balcony, and heaven on earth.

Job Description

Summary 
To maintain areas of responsibility by constant inspection, reporting and follow up in line with RLN standards.

Essential Job Functions
•    Report for work in a neatly groomed and acceptable manner as outlined in the employee’s handbook and further developed in the departmental rules
•    Inspect every V/C room ASAP for any discrepancies, report discrepancies to the front office
•    Hand out the cleaning supplies to the room attendants along with the room key
•    Train housekeeping employees
•    Direct and assist in assigning work to personnel
•    Supervise and inspect so that Housekeepers service guest rooms consistently with-in standards and in accordance with policies and procedures
•    Replace all magazines every first of the month, and update the T.V.Guide. Make sure all paper signs are clean and neat
•    Ensure proper use of supplies by staff to minimize costs and avoid accidents. Understand the safety aspects and be in compliance with OSHA on the cleaning chemicals mixing, and storing
•    Report and follow through on all necessary repairs through use of Maintenance Requests
•    Inspect every room status daily in assigned areas, spot check stay-over status rooms as permitted by guest
•    Make recommendations for disciplinary action, according to procedures
•    Assist in the laundry and uniform area as necessary. Approach individual training as to be prepared to act in capacity of the Laundry Supervisor
•    Monitor guest requests to be performed on a timely basis
•    Update rooms for the front desk at the earliest time and assign rooms on a priority basis
•    Perform final inspection of all work and follow through on all projects assigned by Housekeeping Manager
 

Qualifications


•    Previous housekeeping and supervisory experience preferred
•    Basic Spanish skills preferred
•    English skills required

 

Additional Information

Physical Demands
•    Able to lift heavy objects (30-50 pounds)
•    Extended periods of standing
 

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