Houseperson - Limelight Ketchum

  • Ketchum, ID, USA
  • Full-time
  • Job category: Limelight Hotel
  • Job Location: Limelight Ketchum
  • Season: Year Round
  • Job Classification: Full-Time Regular

Company Description

You don’t just work at the Limelight. You become one of the best reasons our guests come back again and again. It’s our aim to provide a warm and inviting community atmosphere for our guests. We believe every employee should play a key role in helping enrich the guests’ mind, body and spirit during their stay. This takes a dedication to real, live hospitality and an appreciation for innovative leadership. We are a team, and we act like it.We also believe, as Limelight hotel management, in a commitment to providing a secure and enjoyable work environment for every employee — one that promotes honesty, mutual respect, personal growth and career advancement for all.

Job Description

Position Summary:
Clean and maintain public and employee areas.

Service Standards:
Eye contact should be made at a distance of no less than 10 feet from every guest.
A genuine smile should be offered at a distance of no less than 5 feet from every guest.
Employees should build rapport with guests during any conversation, if the guest responds to the initial statement with a conversational demeanor.
Guest last name is used effectively, but discreetly, as a signal of recognition as least once and not more than twice during any conversation with guests.
Before concluding conversations, the guest is verbally offered additional assistance with a statement relevant to the guest’s individual needs.


Essential Functions of the Job:
Start the daily assignments according to the structure. 
Check Monarch Room & restaurant, clean as needed, clean the windows. 
Continue to clean the lobby bathrooms dust all pictures and wipe down the walls. 
Clean the lobby; dust every piece of furniture lower areas too. Include the art on the walls, lamps and lampshades, check the light bulbs 
Replenish and organize the magazines.
Check the telephone book covers, and keep them free of stains.
Must clean all the wood molding including the top areas. 
Report and/or replace all burnt light bulbs in the areas. 
Shampoo rooms as requested by the supervisors 
Wipe down stains on the walls. 
Clean all the windows and frames inside the lobby including the exit doors interior and exterior. 
All areas must be cleaned with the proper chemicals per housekeeping instructions. 
All areas require frequent attention.   Check outside areas daily
Assist the department with guest special request, example, rollaway bed, baby crib, shoeshine etc. 
Stock all products relative to position to their proper levels. 
Keep storages areas clean and organized, everything should be on the right place. 
Write and or report all maintenance requests and mechanical deficiencies. 
Help with the humidifiers brought to housekeeping to be cleaned. 

Additional Information

Additional Duties:
Make manager aware of guest’s comments and complaints. 
Report to work in a neatly groomed and acceptable manner as outlined in the Employee Resource Guide. 
Report to shift on time. 
Comply with all policies and procedures for the Housekeeping Department, Limelight Lodge, and Aspen Skiing Company. 
Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by Management. 
Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand. 
Has friendly and polite attitude towards guest and co-workers. 
Must adhere to all hotel policies and procedures, attend all schedule meetings and perform other tasks asked by Management. 
Ability to work 35 / 40 hours per week, weekends and holidays. 
Must be detail-oriented and like to clean. 

Physical Requirements of the position include:
Must be able to lift a minimum of 40-50 pounds. 
Education, Experience, Skills:
Previous experience preferred, especially with Janitorial equipment and chemicals. 
Must be able to read and write. 
Basic English preferred. 

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