Overnight Security Officer - Residences at The Little Nell

  • Full-time
  • Job Location: Residences at The Little Nell Aspen
  • Job category: Residences at The Little Nell
  • Season: Year Round
  • Job Classification: Full-Time Regular

Company Description

Ski-in, ski-out. Five-Star, Five-Diamond, Little Nell service. The Silver Queen Gondola and Ajax Patio at your front door. You can’t get much closer to the center of the Aspen life. Residences at The Little Nell are privately owned, but available by the week or the month. You have a dedicated hospitality and Concierge team and 24-hour room service. Want a home? You have all that and a gourmet kitchen too. At The Residences, you have a magnificent rooftop pool and water garden, gym and yoga studio, private decks or furnished balcony, and heaven on earth.

Job Description

Summary
To protect the welfare of hotel guests and employees, as well as company assets.

Essential Job Functions
• Responsible for the overnight operation of the security function which includes protection of guests and employees, their personal property, and all company property.
• Establish working relationships with local government police and sheriff agencies.
• Document all incidents regarding crime, subversions, and potential liability.
• Conduct themselves in an ethical and exemplary manner which encourages like manners of conduct.
• Assist the hotel staff in handling any guest or employee problems, such as disorderly individuals, suicides, bomb threats, employee or guest accidents, fire, safety hazards, robberies, employee dishonesty, civil disturbances, power failure, elevator failure, medical assistance, etc.
• Maintain and supervise the life and fire safety and security system, in addition to the video monitoring equipment.
• Treat with complete confidentiality any employee and guest related matters
• Prepare Incident Reports for any incidents occurring on evening or graveyard shifts and maintain central incident report file. Investigate incidents for guest or employee situations, but does not act without approval of General Manager, Assistant General Manager, Director of Human Resources or Guest Services Manager.
• Maintains key log book. Acts as the liaison with Engineering for issuing keys, but all new keys must have a signature of approval by the General Manager or Assistant General Manager.
• Maintain the Key Log Control Sheet and point out discrepancies to the General Manager, Assistant General Manager, or the Guest Services Manager.
• Assist in the Overnight Room Service operation.
• Prepare a daily Security Log and distribute to involved managers.
• While on duty, make hourly rounds of the premises to ensure that doors are locked or unlocked as per schedule, especially the garage door at night.
• Complete nightly Engineering checks as outlined by the Engineering Department.
• Make responsible manager aware of guest's comments and complaints, and complete guest comment sheets and leave with Assistant General Manager
• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook.
• Report to shift on time.
• Comply with all policies and procedures for the Security Department, The Little Nell, and Aspen Skiing Company.
• Is familiar with hotel fire and safety procedures. Coordinate emergency and security procedures in cooperation with management.
• Complete tasks and projects delegated by the manager and assist other departments as business volumes ad staff levels demand.

Qualifications

• Police background preferred
• College degree/ high school diploma
• 3-4 years previous security experience

Additional Information

• Able to lift 50 pounds
• Good English verbal and written skills
• Good vision and hearing
• Ability to swiftly pursue intruders

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