This is Amrita Sharma  with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Complete Job description:

Position: Field Tech (Desk side) Support Analyst

Location: Atlanta, GA 30303

Duration: 10+ Months

Skills and Qualifications:

5+ years' work experience (minimum)

A+ Certification

Strong customer service skills

Proficient in understanding of network, wireless support (from end-user point of view)

Knowledge of best practice security standards and techniques

Prior experience with desk side support is a MUST.

Microsoft Windows certification is a plus

ITIL experience/certification is a plus

Must have clean criminal record with the ability to pass finger-print background check

Must be authorized to work in the Unites States.

Must hold a valid drivers license.

Education/Training:

Minimum of Associate degree (preferred)

5+ years’ experience in field tech. support. Equivalent combination of education and experience will be considered.

All your information will be kept confidential according to EEO guidelines.

Amrita Sharma

Desk Phone: +1 631-649-1313 Ext- 735

amrita@)askitc.com