Community Liaison - Hospice

  • Full-time

Company Description

AseraCare Hospice is committed to enhancing the lives of the patients we care for. Here, you'll find some of the best professionals in healthcare working together to provide the highest level of care to every patient and resident we serve. And, we're able to offer career opportunities that fit almost anyone's background or level of experience. From where you work to how you work to everything in between, we're confident that at AseraCare Hospice, you'll find exactly what you're looking for in your career. 

Job Description

Helping to make high-quality hospice care accessible and affordable is your calling as a Provider Relations Manager at AseraCare Hospice. Your hard work will go a long way to provide care for patients and their families on every level. That's because you'll meet and exceed our business goals and financial objectives with your endless drive and passion for what we do. As a tireless advocate for hospice care, your efforts will generate business by creating new, and maintaining existing, relationships. That's because you'll spread what hospice care is all about-living. And with that empowering message, you'll attract new, and maintain ongoing, business while you facilitate a broader knowledge of hospice's capabilities. As an integral member of our team, you'll be a voice for AseraCare Hospice and be part of the healthcare solution as a Provider Relations Manager. Are you passionate about hospice care because you know how much it can positively impact lives? Bring that passion to Aseracare Hospice where you can exceed our goals and objectives because it's easy to attract business with our qualified medical professionals and unique approach.

GENERAL PURPOSE

Responsible for generating business through qualified leads for assigned locations. Coordinate external activities that position the company as the leader in services and provider of choice in the market.

ESSENTIAL JOB DUTIES

  • Grow business through new and existing referral sources.
  • Initiation of leads through relationships with qualified sources and contact with patients and families
  • Identify referral opportunities through market intelligence and territory management data
  • Match company services with patient needs
  • Develop and implement special events and presentations to assist in maximizing fair market share
  • Represent and promote full line of company services by assigned locations
  • Facilitate patient transition to company services
  • Meet and exceed company established targets
  • Effectively utilize company resources to grow business
  • Collaborate with appropriate center employees and/or Direct Connect to determine new sources for leads
  • Utilize company database to input all sales activities on a daily/weekly basis. Create weekly sales report reflecting the week's activities and referrals
  • Create and report to appropriate management the 30/60/90 day business development plan

Qualifications

QUALIFICATIONS

  • Clinical, healthcare, or related experience
  • High school diploma or equivalent
  • Bachelors degree preferred
  • Minimum two (2) years experience in outside sales, marketing or related experience
  • Experience in healthcare related lead generation preferred
  • Experience in post acute or acute organization preferred
  • Ability to travel extensively
  • Must be capable of maintaining regular attendance

KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS

  • Knowledge and experience with Managed Care, Medicare, state specific Medicaid regulations and electronic referral management
  • Ability to prioritize multiple tasks with changing priorities
  • Ability to work without management oversight
  • Experience with Microsoft office and aptitude to learn company specific systems
  • Effective oral communication skills
  • Must be able to maintain confidentiality regarding patient and company proprietary information
  • Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels

Additional Information

All your information will be kept confidential according to EEO guidelines.