Desktop Engineer
- Contract
Company Description
Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years.
We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.
Job Description
Position: Onsite Desktop Engineer
Location: Madison, WI Or Fort Mayers, FL – Hybrid (3 Days onsite weekly)
Long Term Contract
ONSITE DESKTOP ENGINEERS (5–8 YEARS EXPERIENCE)
Primary alignment with: EUC Desktops & Notebooks, Intune, Device Redeployment, White‑Glove Support, and Hypercare.
Hands‑on engineers who will execute device imaging, domain transition, profile migration, app installation, and support users during cutover and hyper‑care.
Capabilities & Requirements
Capability Area
Requirements (Quantified Where Possible)
Experience
5–8 years supporting Windows 10/11; prior experience in 2–3 enterprise migration projects involving 200–700 devices.
Device Imaging
Proficiency with Intune, Autopilot, MDT, or SCCM; ability to image 20–40 devices/day during peak migration.
Intune & Endpoint Security
Ability to configure compliance policies, BitLocker, app deployments; experience with Windows Autopatch.
Domain/M365 Transition
Able to wipe/reimage, domain join, perform Entra hybrid join, reconnect OneDrive, restore profiles.
Application Installation
Knowledge of packaging and installing 20–50 standard enterprise apps + specialized apps (e.g., SolidWorks).
White‑Glove Support
Support 300–700 users across two waves; knowledgeable with MFA, Teams, Outlook profile repairs.
Troubleshooting
Proficient in resolving AD login, OneDrive sync, Outlook connectivity, printer setup issues.
Communication
Ability to work directly with business teams during deployment & hypercare.
Documentation
Update device checklists, troubleshooting logs, and support documentation.
Thanks,
Afrah Faiza
Arthur Grand Technologies Inc
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Additional Information
All your information will be kept confidential according to EEO guidelines.