Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. 

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Position: Systems Administrator/Operations Support Specialist - Intermediate

Location: Oshawa ,ON (Onsite)

Must have:

Previous hands-on experience with system administration support of Windows servers and web-based Windows applications in a Production environment.

Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.

Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources

Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations 

Experience and Skill Set Requirements

Mandatory Requirements:

must have previous handson experience with system administration support of Windows servers and web-based Windows applications in a Production environment.

Evaluation Criteria:

Technical Skills: 70%

ITSM Knowledge: 15%

Communication Skills: 15%

Resource must be able to communicate effectively and professionally with IT team members, IT Partners, Ministry Clients and vendors.
Excellent interpersonal and analytical skills.

Description

Responsibilities Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations. 

Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources. Upkeep, configure, install and support the clients’ network and coordinate the various systems. General Skills 

Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations Experience with one or more operating systems Experience with one or more hardware platforms Experience with information retrieval packages Experience with one or more communications protocols Experience with middleware and gateways Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills A team player with a track record for meeting deadlines Desirable Skills Experience with distributed and networked systems Awareness of emerging IT trends Experience in one or more programming languages Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Thanks,

Afrah Faiza

Arthur Grand Technologies Inc

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

All your information will be kept confidential according to EEO guidelines.