Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. 

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Arthur Grand Technologies is currently seeking a highly motivated and skilled AV Specialist  for one of our clients

Job Title:  AV Specialist

Location:  Brewer, ME

Mode : Contract (Onsite)

Primary Responsibilities & Competencies

• Assists with the support of IP Phones, Voicemail and other telephony equipment on the network (Cisco UC phones, Analog devices, video
• endpoints).
• Effectively responds to end user requests (in person, by telephone, via email or remote control) for routine provisioning changes in Cisco C all
• Manager environment (new/replacement IP phones, name changes, line additions, call forwards, voicemail, etc.).
• Maintains network and IP phone equipment inventory and asset configuration documentation.
• Processes RMAs for failed network and IP phone equipment.
• Provides end user training on use of IP phone services as needed (phone features, voicemail, chat).
• Monitors and troubleshoots connectivity to printers and computers.
• Escorts external IT vendors performing physical work in the environment.
• Assists Network Administrators with planned maintenance of Cisco Network and C all Manager environment.
• Participates in On C all Rotation 24/7.

Education :-

• High school diploma, General Equivalency Diploma (GED) or higher required. Associate's degree in C omputer Information Systems or related
• field preferred.

Work Experience:-

• A minimum of 2 years' relevant experience required. Experience supporting networks in a 24/7 environment preferred.
• Cisco VoIP support experience preferred.

Thanks,

Afrah Faiza

Arthur Grand Technologies Inc

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

All your information will be kept confidential according to EEO guidelines.