Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team.
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.

Position: Info Tech Staff I-IS&T Service Center Technician

Location: Richland, WA (Day 1 Onsite)

Duration: Long Term Contract

Description:

Basic Qualifications:

•             BA/BS in Computer Science, Information Technology or related field from an accredited college or university, in lieu of a degree, 6 years of progressive, related experience.

•             Must be able to complete and pass a pre-employment drug screen, physical (if located at the construction site), and background check which includes verification of employment and education.

Minimum Qualifications:

•             Must be able to complete and pass a pre-employment drug screen, physical (if located at the construction site), and background check which includes verification of employment and education.

•             Experience in an IT Call Center troubleshooting user issues remotely.

•             Strong workstation hardware and software problem solving skills.

•             Diplomatic skills in end user communication. Handle customer interactions in an accurate, effective and timely manner, and articulate ideas in clear & concise reports.

•             Attention to quality, including accurate documentation of work completed.

•             Must be able to work productively with little supervision.

•             Must be able to physically move computers and associated hardware.

•             Related experience includes but is not limited to:

•             Windows workstation hardware and software

•             Workstation imaging techniques and software

•             MS Office and Internet Explorer

•             Networking

•             Infrastructure systems architecture concepts, configurations and standards.

Thanks,

Afrin Rihana,

Arthur Grand Technologies Inc

www.arthurgrand.com

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

All your information will be kept confidential according to EEO guidelines.