L2 Helpdesk/Service Desk Support Engineer(High Call Volume)

  • Contract

Company Description

Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. 

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Job Description

Hi Team,

 

Arthur Grand Technologies is currently seeking a highly motivated and skilled L2 Helpdesk/Service Desk Support Engineer for  one of the major client

 

Job Title: L2 Helpdesk/Service Desk Support Engineer 

Location: San Antonio,TX

Duration:Long Term Contract

 

Required:

  • Candidate with experience in a high call volume environment.
  • EMR/EHR experience is Good have.

 

 

1.Good communication skills,

2. Ability to articulate IT troubleshooting with non-IT personnel, providers and medical staff,

3. Ability to work autonomously with little supervision and good documentation skills.

4.Minimum 3 years IT experience with 5 + preferred

 

 

 

 

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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