Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. 

We are a minority owned staff augmentation and technology consulting company
To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth.

Position: Sr Eng III-Telecommunications Systems Engineer

Location: Columbia, MD (Day 1 Onsite)

Duration: Long Term Contract

Project Overview

We are looking for a team member that will collaborate openly and has proficient oral and written communications skills. As a member of our IT team, you will have the opportunity to be engaged in a wide variety of IT-related work. This will include maintaining both voice and data telecommunications systems, providing user support and troubleshooting efforts, and researching and recommending creative methods and solutions for networking, and other IT-related tasking. We do not require you have competency in all these areas and will provide on-the-job training for areas that need reinforcement.

This is not the typical trouble-ticket-based systems/network administration position, but instead requires the orchestration of different skill sets across the spectrum of IT solutions to effect significant modernization while ensuring reliable service.

Responsibilities include:

• Designing, integrating, configuring, deploying, testing, and maintaining numerous types of network devices, interfaces, and technologies as they relate to data, voice and video hardware and software.
• Managing configuration changes of various voice and data equipment.
• Applying knowledge of multiple aspects of telecommunications, internetworking, and data systems networking.
• Providing escalated Tier-2 and Tier-3 technical support on data, voice, and video networks.
• Resolving complex network problems and operate network analyzers, WAN test equipment, and network simulators.
• Developing and maintain installation, configuration, and operational procedures.
• Providing support to users to help troubleshoot and resolve issues.
• Working with various vendors to commission and integrate new equipment.
• Maintaining supporting infrastructure such as storage, compute, and virtualized environment.
• Advising on alternatives and assesses technical limitations with operational realities.
• Influencing purchases of network equipment and components.
• Developing business case justifications and technology evaluations to develop or purchase innovative technology, and establishes appropriate procedures to test, implement, install, and monitor problem resolutions guidelines.
• Performing as the technical SME for Storage, Compute and Virtualization.
• Anticipating customer needs to plan and design solutions.
• Providing leadership with a willingness to help others lean and succeed.
• Researching and solving problems independently and in team setting.

Basic Qualifications:

• Candidate must possess an active TS SCI security clearance.
• U.S. citizenship is required for this position.

Level I:

• Bachelor’s degree from an accredited university with nine (9) years’ experience relevant to Information Technology OR fifteen (15) years’ work experience relevant to Information Technology in lieu of degree.

Level II:

• Bachelor’s degree from an accredited university with thirteen (13) years’ experience relevant to Information Technology OR nineteen (19) years’ work experience relevant to Information Technology in lieu of degree.
• Salary and grade commensurate with experience.

Minimum Qualifications:

• Technical experience such as System Administration, Network Engineering, and Computer Programming.
• Experience with Linux/Unix operating systems.
• Experience with network switch and firewall configuration and maintenance (VLANs, ACLs, firewall rules, etc.).
• Team Lead or individual project lead experience.
• Security+ Certified (or obtain certification one in 6-months) or other appropriate certification.

Preferred Qualifications:

• Experience with end-to-end troubleshooting across multiple devices and networks.
• Experience Load testing / network simulation.
• CCNA Collaboration (Voice) Certified.
• Experience with Kubernetes, Docker, Openstack.
• Experience Software Defined Networking (SDN) or Network Function Virtualization (NFV).
• Knowledge or experience in LTE, UMTS, GSM technology, wireless voice, or landline phone switches.
• Experience with telephony signals analysis and troubleshooting.

All your information will be kept confidential according to EEO guidelines.