Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Deskside Support Representative Distributed Client Services

Job ID: #S2LCFH

Location:richmond, VA

Duration: : 1 year (with possible extension)

• Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.

• provide remote O365 on workstations and mobile

• Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer’s place of business for hardware or platform related issues.

• Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current – 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications

For more information, Please contact

Shubham

973-295-4595