Technical Solutions Consultant UC, Japan

  • Tokyo, Tokyo, Japan
  • Full-time

Company Description

Boost your career with the Cloud Communications division of NTT, a leading global technology services company bringing together the expertise of leaders in the field including Arkadin, NTT Communications, Dimension Data, and NTT Security. By joining us you will play a key role in a business which delivers world-class cloud communication solutions that enable a more digitally connected workspace with dynamic collaboration interactions for improved workforce efficiency, productivity and engagement. 

With exceptional opportunities in our many offices around the world, your talent will find a place to help our teams and develop quickly. In fact we are a people company with strong core values & talented employees committed to our mission. In return, we do our best to make sure we give our people the recognition they deserve. 

Together we do great things and build a global team that is agile, engaged and able to respond to the ever-changing digital world. Together, we enable the connected future.

If this sounds like the company you’d like to work with, we’d love to meet with you!

Job Description

You will be responsible for supporting the sales team in Webex (No.1 reseller in Japan) and Cloud Calling opportunities.



  • Be the technical pre-sales lead on opportunities
  • Close new businesses as well as support the sale of new services to the existing base clients
  • Presenting to customers and leading customer workshops
  • Be a key part of the team driving the commercial offer to the customers
  • Work with the product team in APAC to ensure that the right information is provided to the local sales team
  • Increase the penetration of new products such as Webex, Webex Calling, Video and Professional Services
  • Liaise efficiently with other departments (Sales, Products, Marketing, R&D, Operations, Finance), internally within the NTT Group (NTT Japan and NTT LTD Division overseas), and third parties (Cisco WebEx, and other local partners)


  • Excellent communications skills (Written for RFP and PowerPoint presentations and Oral for face-to-face meetings with clients)
  • Experience with Cisco Webex and familiarity with Webex Control hub. And/or experience with Cisco on-premises and HCS Unified Communications Manager PBX systems
  • Familiarity with Cisco routers, switches and Cisco IOS
  • Network topology knowledge including MPLS, SDWAN, DMZs, and Internet
  • Network technology knowledge such as IP Addressing, DNS, SRV Records, Routing Protocols, QoS, Ethernet.
  • PSTN Connection Carrier technologies including ISDN T1 plus E1 and SIP
  • Main protocols for data, voice and video traffic (HTTP/HTTPS, RTP, SIP, H323, G711/729/722, and OPUS)
  • Excellent communications skills (Written for RFP and PowerPoint presentations and Oral for face-to-face meetings with clients)
  • Good understanding of Web services technologies
  • Conferencing experience is beneficial
  • Previous B2B technical pre-sales experience is essential with a strong commercial awareness
  • Demonstration of teamwork ethics and individual success
  • Bilingual in Japanese and English (native Japanese skill set required)
  • Candidates who have the legal right to work in Japan may apply
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