Business Development Manager - Unified Communications

  • Hammersmith Grove, Hammersmith, London, UK
  • Full-time

Company Description

Boost your career with the Cloud Communications division of NTT, a leading global technology services company bringing together the expertise of leaders in the field including Arkadin, NTT Communications, Dimension Data, and NTT Security. By joining us you will play a key role in a business which delivers world-class cloud communication solutions that enable a more digitally connected workspace with dynamic collaboration interactions for improved workforce efficiency, productivity and engagement. 

With exceptional opportunities in our many offices around the world, your talent will find a place to help our teams and develop quickly. In fact we are a people company with strong core values & talented employees committed to our mission. In return, we do our best to make sure we give our people the recognition they deserve. 

Together we do great things and build a global team that is agile, engaged and able to respond to the ever-changing digital world. Together, we enable the connected future.

If this sounds like the company you’d like to work with, we’d love to meet with you!

Job Description

We are looking for a new Senior Business Development Manager - Unified Communications (commercial or Enterprise level) to join our expanding sales teams. The ideal candidate will have a demonstrable hunter mentality with strong new business acumen. They will be expected to matrix strategic targeted prospects through strong relationship-building, market diligence, competitive analysis and financial assessments.

Key Tasks

  • Identify, qualify & approach new strategic prospects, to proactively sell Hosted Telephony with related Professional services around business transformation & adoption, along with our digital events offering.
  • Work to continuously improve & exceed sales skills and capabilities in the collaboration cloud services market
  • Maintain a consistently high level of sales activity both on virtual and face to face meetings,
  • Provide short and long-term accurate revenue forecasts, whilst maintaining a robust & healthy pipeline

Key Result Areas

  • Achieve and/or exceed annual revenue target
  • Apart from IT, to have the ability to strategically position Arkadin within other functional departments such as Procurement, HR, Finance & Sales.
  • Maintain accurate and up to date records on the Salesforce CRM
  • Become an expert in our company’s value proposition, which includes knowledge of solutions, policies & procedures
  • Successful performance against our qualitative and quantitative sales targets


  • Demonstrable new business sales success within Hosted Telephony and Unified Communications space. Experience with Microsoft or CISCO based solutions is highly advantageous.
  • Proven track record of success within the commercial space (200 to 5000 desktop users) or Enterprise space (5000+ desktops)
  • Self-motivated, results-driven with a high level of initiative and sense of urgency
  • Excellent prospecting and negotiating skills
  • Strong telephone manner with impeccable communication skills
  • Social Selling experience using digital tools & platforms to reach a wider audience.
  • A proactive team player with hands-on mentality
  • Track record of building strong relationships within a business internally & externally

Additional Information

What we offer you?

  • Luxurious reward incentives for overachievers (annual presidents club)
  • Discounted gym membership for a healthy body in a healthy mind
  • Optional private health insurance and Health cash plan support programs (Health online or BHFS)
  • Partner led incentive programs to expand your professional network.
  • Internal social events to embrace our culture and values
  • Functional and geographical mobility

What are you waiting for?

  • If you are ready to spontaneously combust at the thought of working with us, we want you to click here to complete our online application.
  • You will need to upload a recent copy of your resume.
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