Global Marketing Automation Manager

  • Hammersmith Grove, Hammersmith, London, UK
  • Full-time

Company Description

Boost your career with the Cloud Communications division of NTT, a leading global technology services company bringing together the expertise of leaders in the field including Arkadin, NTT Communications, Dimension Data, and NTT Security. By joining us you will play a key role in a business which delivers world-class cloud communication solutions that enable a more digitally connected workspace with dynamic collaboration interactions for improved workforce efficiency, productivity and engagement. 

With exceptional opportunities in our many offices around the world, your talent will find a place to help our teams and develop quickly. In fact we are a people company with strong core values & talented employees committed to our mission. In return, we do our best to make sure we give our people the recognition they deserve. 

Together we do great things and build a global team that is agile, engaged and able to respond to the ever-changing digital world. Together, we enable the connected future.

If this sounds like the company you’d like to work with, we’d love to meet with you!

Job Description

Your main responsibilities: 

  • Work independently to execute marketing campaign requests end to end and assist on execution of advanced marketing campaigns
  • Contribute to campaign design and execution of digital marketing campaigns, to deliver demand generation goals, for Always On, Integrated Marketing Programmes and country-specific campaigns
  • Work to a best practice framework and share best practice with Global field marketing and product marketing.
  • Ability to plan and scope technical requirements for campaigns from initial brief.
  • Day to day tasks may include:
  • In Eloqua
    • create and modify HTML or WYSIWYG emails from templates
    • create and modify HTML or WYSIWYG landing pages from templates
    • create and modify campaigns work flows
    • create and modify segments
    • create and modify forms
    • create and modify basic reports
    • create and modify simple dynamic content
    • create and modify signature rules
    • create and modify signature layouts
    • create field merges
    • create and modify custom data objects
  • In Vidyard
    • Upload videos
    • Create players
    • Create events on players
  • In Survey Gizmo
    • Create and modify surveys
    • Link surveys to Eloqua using Webhooks
  • Website (Drupal CMS) – make page updates where related to campaigns and agreed with Market Units. Create campaign specific landing pages.
  • Campaign reporting across multiple system including by not limited to Google Analytics, Eloqua, Vidyard & SFDC
  • Drive best practice and adoption of marketing technology tools such the DAM, marketing Automation, Prospect Profiler in line with governance set by Global Head of Marketing Technology

Key Results Areas:

  • All global Marketing programs being executed via the Shared Services team
  • Percentage of projects delivered by deadline
  • Percentage of projects delivered without error
  • Percentage of project key milestones met within SLA
  • Completes technology training path (as agreed upon with Global Head of Marketing Technology)

Qualifications

Desierd skillset:

  • Strong organizational skills with the ability to prioritize and manage multiple projects at one time
  • High level of marketing automation capabilities, preferably Eloqua
  • High level of competency in CRM tools i.e. Salesforce, with a good understanding of the Sales and Marketing flow within these tools a must.
  • Exposure to other marketing tools such as video and survey platforms. Vidyard & SurveyGizmo exposure is a bonus
  • Basic working knowledge of Drupal or other similar CMS tools
  • Good understanding of data & data management
  • Result oriented: Ability to achieve the target within given time
  • Presentation skills
  • Working knowledge of Microsoft Office suite
  • Knowledge of in design programs such as Adobe Illustrator is a bonus
  • Ability to work under pressure and to deadlines
  • Fast learner with online tools

About you:

  • Ability to communicate to both technical and non-technical team members and managers equally
  • Strong commercial awareness
  • Strong interpersonal skills and excellent written and verbal communication skills.
  • Self-motivated, results-driven with a high level of initiative and a sense of urgency.
  • Proven track record of building strong relationships with other functions and departments.
  • Team player a must.
  • Self-starter and “hands-on” type of mentality.
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