Technical Solutions Consultant - Japan

  • Palazzo Astec 10F 2-8-1 Higashi-Shimbashi Minato-ku, Tokyo, Japan
  • Full-time

Company Description

Boost your career with Arkadin, a fast growing global provider of cloud communications services and part of NTT Communications, one of the world’s largest telecommunications companies. You will play a vital role in a business whose solutions enable a more digitally connected workplace and contribute to a greener planet. With 56 operations centers in 33 countries, your talent will find a place to grow rapidly. Join a company whose people are #ContagiouslyEnthusiastic!

Job Description

You will be responsibile for supporting the sales team in the Webex business (No.1 reseller in Japan).


  • Provide technical and project management to achieve an annual target
  • Work with the product team in APAC to ensure that the right information is provided to local sales team
  • Close new businesses as well support the sale of new services to the existing base clients
  • Increase the penetration of new products such as Webex, UC, Video and Professional Services
  • Improve the commercial skills to support new solutions as they emerge
  • Liaise efficiently with other departments (Sales, Products, Marketing, R&D, Operations, Finance) and third parties (Cisco WebEx, and other local partners)



  • Network topology including MPLS, IP connect, PSTN, Internet
  • Main protocols for: data, voice and video traffic (http/https, rtp, sip, H323,G711/729)
  • Good understanding of Web services technologies
  • Experience with CISCO Webex
  • Conferencing experience is beneficial
  • Excellent communications skills (Written for RFP and Power Point presentations and Oral for  face-to-face meetings with clients)
  • Previous B2B technical pre-sales experience is essential with a strong commercial awareness
  • Demonstration of teamwork ethics and individual success
  • Bilingual in Japanese and English
  • Candidates who have the legal right to work in Japan may apply

Interested applicants, please submit your updated resume stating your current and expected salary, together with a recent photograph.

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