Credit Controller

  • Suite 10-03, Level 10, KH Tower, No. 8 Lorong P. Ramlee, Kuala Lumpur, my
  • Full-time

Company Description

Boost your career with Arkadin, one of the largest and fastest-growing companies in Unified Communications & Collaboration Services. Play a vital role in a business whose solutions enable a more connected world and contribute to a greener planet. We're part of NTT Communications, one of the world's leading telecommunications groups. With 56 operations centers in 33 countries,your talent will find a place rapidly to grow. Join a company whose people are #ContagiouslyEnthusiastic

Job Description


Perform Debt Collection Activities and follow up with customers with delinquent and overdue accounts within the APAC region (including Singapore, HK, Malaysia, etc)

Ensure payment efficiency and accuracy

Proactively resolve debtor issues and liaise different teams in resolving disputes

Build strong relationship with Clients and Arkadin sales team

Maintain low DSO

Handle disputed bills and negotiate to bring payment within the agreed terms

Prepare regular reports and data analysis

Assist in ad-hoc projects (including implementation of credit control system) as required

Clean up processes where there are consistent errors and outstanding payments

Prepare aging report, cash application in accounting system (including allocating
payments in accordance with customer remittances) and collection statements 


Diploma graduates in Business, Accounting, Finance or other related discipline

A minimum of 1-2 years' experience in credit control field

Good communication and interpersonal and customer service skills

Excellent command of spoken & written English and Chinese (Cantonese & Mandarin)

Excellent negotiation and problem-solving skills

Responsible and dedicated to meet tight deadline

Independent & self-motivated

Effective at handling challenges working under pressure

Candidate must be able to communicate with the customers on the follow up on settlements
and resolving any credit-related issues

Immediately available candidates will be prioritized

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