Network Advanced Services Engineer

  • Raleigh, NC, USA
  • Full-time

Job Description

What Will You Do?                                                                                                       Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.

Essential Functions of the Job:

  • You will provide advanced post-sales support for a large Arista Data Center networking deployment for a large SP customer. 
  • Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment
  • Migrate or interconnect to/from Cisco, Juniper and other vendors to Arista infrastructure
  • Assist with configuration build outs including creating network provisioning automation using Python and tools such as Chef or Ansible
  • Assist with implementation and change controls
  • You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
  • Provide bug scrubs and code recommendations
  • Provide interface to TAC and internal development teams and the customer
  • You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
  • Translate complex business requirements into Leaf-Spine Network solutions
  • Assist Pre-Sales Engineer and Account Executives with designing Network solutions
  • Establish and maintaining strong relationships with key partners
  •  Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
  • Continue training to maintain expertise
  • Ability to understand the client’s business objectives and technical needs
  • Ability to meet Service Level Agreements (SLAs) for sales and clients
  • Regularly exercises discretion and independent judgment
  • Maintain professional relationships with teammates, partners, and clients
  • Some travel may be required within assigned territory

Qualifications

Who Are You?

Required Skills and Experience

  • Bachelor’s degree in Computer Science or equivalent
  • Network Industry Certification preferred (e.g. CCIE (R&S), JNCIE)
  • 5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine arhcitectures highly desired. 
  • 5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice
  • Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred
  • Experience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR)
  • Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS
  • Expertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux tools
  • Expert level knowledge of industry-standard CLI
  • Ability to write white papers a plus
  • Background in Perl, Python, Scripting for creating network automation is highly desired
  • Excellent customer service and verbal communication skills
  • Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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