Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients

We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.

our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Title: IA - Technical Operator
Location: Des Moines, IA

Short Description:

Must be willing to work 3rd shift - 12:00 midnight to 8:30 am

Description:

This position will be assisting with the OCIO Operators with the IA Department of Revenue systems.

12:00 midnight to 8:30 am

Some duties will include the following in addition to the requirements listed in the skill area:

Monitor mainframe jobs

- Alert appropriate customers/programmers of potential problems.

- Report all job failures and other problems to Program Manager and assist with resolution.

- Report and coordinate resolution of all problems in the absence of Program Manager.

- Assist and provide support to Program Manager

- Knowledgeable in JCL

Reporting

- Distribute customer daily reports

- Maintain unique scheduling calendar

- Update all documentation (SOPs, logs etc)

- Provide statistics gathered from various sources

Printing output

- Print nightly output

- Print state warrants

- Deliver output

After hours help desk

- Answer phones

- Resolve issues

- Escalate to duty officer problems that cannot be resolved

Skill Required
-Coordinate Mainframe Batch Job Schedules
-Change JCL (Job Control Language) as appropriate. The parameters that need changing include, but is not limited to: dates, tax types, & various data
-Schedule & submit daily, weekly, monthly & annual batch systems & monitor jobs for multiple systems for completion & monitor expected results.
-Verify job(s) set up and Networking accuracy (Control-M). Troubleshoots Control-M issues.
-Reconcile multiple transactions received from an internal/external source(s) prior to loading them into the respective systems each night.
-The ability in Operating Department computer system(s) and equipment; troubleshoots in an entry level capacity with minimal supervision.
-Alert Program Manager of any problem(s) preventing the successful completion of a process or internal/external customer service issue.
-Use JCL (Job Control Language), Utilities and JES III to operate computer system(s)
-Experience in making changes to JCL as needed/instructed by Program Manager.

Need Local Candidates

Best Regards,

Paramjot Singh